Problem/Motivation

For those unfortunate soles who are still working with CKEditor 4 on Drupal 7 sites, the guidance on the project page,
"CKEditor LTS requires a license key. If you’re interested in the LTS service for CKEditor 4, please contact our sales team: https://ckeditor.com/contact-sales/#send-message "

and the installation guide: https://www.drupal.org/docs/7/modules/ckeditor-lts/installation-and-conf... are not adequate to obtain a license key or even a cost for it.

Proposed resolution

Can information be added on the installation guide about pricing for the LTS license key be provided on the documentation page or a link to it.

Perhaps this issue could be turned into a feature request to provide an automated way to purchase the license key. I'm sure this would be helpful to allow the CKSource sales team to focus on more profitable sales activities.

Remaining tasks

User interface changes

API changes

Data model changes

Comments

bsnodgrass created an issue. See original summary.

Reinmar’s picture

Reinmar commented

Hi! CKEditor team here

The CKEditor 4 LTS pricing model is flexible and the final number depends on multiple factors. We don't currently have a self-service system to sell those licenses too.

I know this isn't the answer that you were looking for and anticipating next questions I'll repost here a fuller answer that I gave recently on Drupal's Slack channel:

The LTS pricing as well as CKEditor 5's pricing model is flexible and the final number depends on multiple factors. While I totally get why this may not be one’s favorite model, it’s a result of us trying to stay flexible and enable the largest number of customers to buy a license. Our customers range from small businesses, single person companies with 3 potential editor users, to biggest enterprises in the World with tens of thousands of users. There’s no single pricing to fit them all. And the prices will differ significantly, so whatever I or anyone else could include here, might be confusing to someone.

I understand it’s not the answer that you were looking for, but in my opinion it’s best to contact our team and talk to them.

bsnodgrass’s picture

bsnodgrass commented

I understand and appreciate the pricing dilemma, I will be patient and wait for a response from the Sales team.

In the meantime, it seems reasonable to change this to a postponed Feature Request. I will also engage in discussions in the slack channel.

Thanks for your response.

bsnodgrass’s picture

bsnodgrass commented
Category: Support request » Feature request
Status: Active » Postponed
bsnodgrass’s picture

bsnodgrass commented

I just received word from the CKEditor Sales team on pricing.

I won't post the price I was quoted. However, I can't think of why anyone who needs to stay with CKEditor 4 on a Drupal site would consider that over replacing it with a supported alternative.