Closed (fixed)
Project:
Commerce Signifyd
Version:
1.0.x-dev
Component:
Code
Priority:
Normal
Category:
Task
Assigned:
Unassigned
Reporter:
Created:
17 May 2023 at 18:23 UTC
Updated:
7 Jun 2023 at 23:04 UTC
Jump to comment: Most recent
When an order is canceled the signifyd guarantee is not being canceled. This means that customers are paying for orders that will never be completed.
When an order enters a specific status (ideally would be configurable), we need to update the case in Signifyd to cancel the guarantee.
https://developer.signifyd.com/api-v2/#/reference/guarantees/cancel-a-gu...
If this call fails the error should be handled gracefully with a message displayed to the user about why the case can't be canceled rather than a WSOD
Add a configuration option for choosing which status will trigger the guarantee cancelation request
Comments
Comment #2
valicFix made in this commit for "Cancel guarantee"
https://git.drupalcode.org/project/commerce_signifyd/-/commit/c462a3bb93...
Comment #3
valic