Hi.

I'm doing a simple test payment, with Internal settings, but I'm getting an error.

The error log has:

http://krazy.adj3.org/checkout/13/payment/return?id=1AD860B1D2917E928371784C14C9E312.uat01-vm-tx03&resourcePath=%2Fv1%2Fcheckouts%2F1AD860B1D2917E928371784C14C9E312.uat01-vm-tx03%2Fpayment
Message We could not complete your payment. Please try again or contact us if the problem persists.

the source before pressing the button is on the image attached.

Any clues about what's wrong?

TIA

CommentFileSizeAuthor
#3 2019-07-30_23-25-10.png69.25 KBjrochate
2019-07-28_23-24-01.png120.57 KBjrochate

Comments

jrochate created an issue. See original summary.

agoradesign’s picture

agoradesign commented

Have you logged in into your test account at your payment provider and checked, if you can see any feedback on that transaction?

jrochate’s picture

jrochate commented
StatusFileSize
new 2019-07-30_23-25-10.png69.25 KB

Hi, I just did and this is what I'm having: card rejected, using a simple VISA transaction, using the card # state here:

https://docs.onlinepayments.pt/reference/parameters

I've asked some clairification from upstream.
Please don't close this issue until it's clear where it is breaking.

thanks.

agoradesign’s picture

agoradesign commented
Status: Active » Postponed (maintainer needs more info)

Of course I won't close the issue, until we know more. I'll set the status to Postponed.

We use this module for our own online shop as well. So I'm personally interested, if there's anything wrong implemented.

Have you tried the other test cards too? Have you tried different types (credit card, bank account,...)?

agoradesign’s picture

agoradesign commented
Status: Postponed (maintainer needs more info) » Active
Related issues: +#3072787: Support brands that do not support DB payment type, +#3071745: Extend configuration to support brands with specific custom required parameters

We now know that these are brands with specific required parameters and/or the need of sending a different payment type parameter. Let's keep this issue open, until we know that SIBS_MULTIBANCO and MBWAY are working correctly

agoradesign’s picture

agoradesign commented
Status: Active » Fixed

MBWAY and SIBS_MULTIBANCO are working now :)

Status: Fixed » Closed (fixed)

Automatically closed - issue fixed for 2 weeks with no activity.