Drupal 7.59

Client uses a modification of the rule to send an invoice to message purchasers of a product.

She is used to entering the subject line and message (in HTML) under the actions section of the rule.

Now, since the update, the message area is no longer available.

If this was deliberate do you have any suggestions as to how to accomplish what she was doing?

Attached screenshot is what she is seeing now.

thanks!

Comments

stellarvisions created an issue. See original summary.

tr’s picture

Sigh. What 'update' are you referring to? You don't give any of the important information we need to help you.

For example, what action are you using? What does your Rule look like (event, condition, action) - an export of the Rule would make all this perfectly clear. Even a full screen shot would be better than what you have here, because you cut off important information.

Rules doesn't have any capability to send HTML emails. To do that, you have to use an action provided by some other module, e.g. Mime Mail.

But you're lucky - since I'm very familiar with Ubercart, I recognize this bit as the 'Email an order invoice' action provided by Ubercart. That action has NEVER allowed you to enter a message - its sole purpose is to email a copy of the invoice.

So, I don't know what you expect, but if you were typing in a message before, then you were clearly not using this action.

stellarvisions’s picture

thanks for responding so quickly !

all resolved, you can close this issue, thanks.

I explored further and found some other rules where the message box appears as normal.

I think she was basing her new rule on one that had did not have the proper set of elements for the message box to appear.

Appreciate the maintenance of this module.

tr’s picture

Status: Active » Fixed

Status: Fixed » Closed (fixed)

Automatically closed - issue fixed for 2 weeks with no activity.