Closed (fixed)
Project:
Rules
Version:
7.x-2.11
Component:
User Interface
Priority:
Normal
Category:
Support request
Assigned:
Unassigned
Reporter:
Created:
1 Jul 2018 at 22:49 UTC
Updated:
16 Jul 2018 at 04:24 UTC
Jump to comment: Most recent
Comments
Comment #2
tr commentedSigh. What 'update' are you referring to? You don't give any of the important information we need to help you.
For example, what action are you using? What does your Rule look like (event, condition, action) - an export of the Rule would make all this perfectly clear. Even a full screen shot would be better than what you have here, because you cut off important information.
Rules doesn't have any capability to send HTML emails. To do that, you have to use an action provided by some other module, e.g. Mime Mail.
But you're lucky - since I'm very familiar with Ubercart, I recognize this bit as the 'Email an order invoice' action provided by Ubercart. That action has NEVER allowed you to enter a message - its sole purpose is to email a copy of the invoice.
So, I don't know what you expect, but if you were typing in a message before, then you were clearly not using this action.
Comment #3
stellarvisions commentedthanks for responding so quickly !
all resolved, you can close this issue, thanks.
I explored further and found some other rules where the message box appears as normal.
I think she was basing her new rule on one that had did not have the proper set of elements for the message box to appear.
Appreciate the maintenance of this module.
Comment #4
tr commented