3DSecureStatus: ERROR [#2541242]

Hi,

I have installed this module on a site successfully with transactions going through. However, for some reason after testing with a couple of different cards, 3D Secure is not active on any of the transactions. On the order screen within the comments section, I can see the following (specific codes deleted for security):

07/28/2015 - 12:41 - Transaction sent.
VendorTxCode: ********************
07/28/2015 - 12:41 - Redirecting to 3D-Secure to authenticate transaction.
07/28/2015 - 12:41 - Transaction authorized.
Status: OK
StatusDetail: 0000 : The Authorisation was Successful.
VPSTxId: {******************}
SecurityKey: ******************
TxAuthNo: ******************
AVSCV2: SECURITY CODE MATCH ONLY
AddressResult: NOTMATCHED
PostCodeResult: MATCHED
CV2Result: MATCHED
3DSecureStatus: ERROR

I am getting the same problem if version 2.0 is used too. Has anybody else seen this problem?

Thank you.

Comments

Comment #1

saurabh.dhariwal commented 31 July 2015 at 06:17

"3DSecureStatus: ERROR" means that these statuses (MALFORMED INVALID ERROR) indicate a problem with creating or receiving the 3D Secure data. These should not occur on the live environment.

There is some 3D Secure Rules, find and follow it.

Before that, please follow below check:

1. 3D Secure is an online version of ‘Chip and PIN’, which is why 3D Secure is not applicable for MOTO or Repeat transactions. In the same way a shopper would not provide the merchant with their PIN number over the phone, the shopper should not provide their 3D Secure password over the phone either.

2. MasterCard have issued a rule which states that all International Maestro cards MUST have a full 3D Secure Authentication in order for the transaction to be authorized. They have also issued a rule which states that for domestic Maestro cards, you must attempt to authenticate the transaction under the scheme.

3. Sage Pay will only enable the ability to use 3D Secure on your account. It is your responsibility to turn 3D Secure on.

NOTE: Sage Pay has no control over the contents of 3D Secure pages, or password details. These are regulated and controlled by the card issuing banks.

If you want bypass 3D Secure then check it out Bypass 3D-Secure when order is created in admin(https://www.drupal.org/node/542040).

Hope this helps.

Thanks!