When using the right flyout menu, if you get a level or two out, and leave the menu to the top, right or bottom, it will crash the IE browser. I've tested on a few other machines aswell, sometimes a crash does not happen, but will pause the browser for 10 seconds.

If you move the mouse back to the left while letting each expanded menu collaspes while you go, then a crash and the problem can be avoided. But if you just mouse out of an expanded menu by moving the mouse out of the menu to the top/middle or right, the browser does crash.

firefox, no problems, have also used a older IE browser which had no problem.

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popestepheng’s picture

OS XP Version 2002, Service Pack 2

add1sun’s picture

I currently don't have access to my IE7 install, hopefully I will tomorrow. If others could try this out and report back if they could replicate it, that would help tremendously. We can't do an official release till this get closed.

popestepheng’s picture

It's a weird one, I have a laptop which also has IE 7, but with Vista... It does not hang or crash. Here is another report I got from one of my users, his report is actually coming from IE 6. I don't have any further description other than what is below.

"Has anyone else noticed any quirkiness with the left nav rollovers,
particularly when trying to scroll down and view second- or
third-level links? In MSIE6 for XP I'm finding that it's hanging a lot
and the browser window "freezes" for 10-15 seconds at a time, tho
eventually recovers and never actually crashes."

add1sun’s picture

Status: Active » Postponed (maintainer needs more info)

OK, I'm finally back in the saddle with my work environment but I can't replicate this problem. Does is happen in the default themes (like Garland) or is it only happening in a custom theme?

tinils’s picture

I can confirm that this is happening on ie7 (custom theme). On Garlend, I only tested it for a couple of minutes where it didnt crash IE, but it is noticable that the menu hangs for a few seconds upon expand/collapse (the hourglass mouse pointer comes out on hover expand/collapse so you can clearly tell something is going on).

On FF..it runs pretty smooth :)

add1sun’s picture

Can anyone that is experiencing this give a link to a live site where it is happening? I can't reproduce it on multiple machines at multiple sites.

add1sun’s picture

Category: bug » support

I've talked with the OP privately and looked at the site. It is crashing randomly with the custom theme they are using but it works fine in Garland and Bluemarine. I'm going to change this to a support request for the time being. I'm not ruling out that there is a bug though. Since the default themes "work" I'm not going to consider this a blocker for release.

Please continue to update this thread with ideas or more information, especially if others experience this as well elsewhere.

openmind’s picture

Category: support » bug

HI Guys,

We're having the same problem works fine in Safari, Mac FF, Win FF even IE6, but really dies in a nasty way in IE7. It only seems to happen if you rollover the nav items quite fast. Check it out at the below url....

http://uci.staging.vi.com.au

We've tried tweaking a few things and it still dies. Even without the slideshow on the page it still dies.

We even changed the js to use show and hide instead of animating, as per the "speed patch". This improved performance yet it still crashes.

Any help or ideas would be much appreciated, nice menus is a great module, we just what it to work consistently and without crashing in IE7,

Thanks for reading

Chris

add1sun’s picture

Category: bug » support

Hm, well I have to say that it isn't crashing on me with IE7 at all - not even freezing or pausing. I randomly spun through all of them at high speed for a few minutes.

I'm marking this back to support because it is a custom theme and until I can see it replicated in a core theme, I won't consider it a bug. There must be something in the custom themes that is conflicting in some way, but darned if I can think of what it may be unless those themes are calling some other JS maybe?

joshtrain’s picture

I have a website with the top menu that similarly crashes IE7.

It is using a custom theme also, but i can't figure out what crashes it. It definitely seems to be if you run the mouse over the menu quickly.

http://gowoodbridge.ocassociates.net

Any help or information you could provide on tracking down the problem would be appreciated.

add1sun’s picture

Ugh, this one won't crash for me either. Have you tried the performance patch to see if it helps?

add1sun’s picture

So, I looked at the error code I got from IE on the one site that does actually crash for me (the OP's site) and I get a 0xC0000005 Error. Searching on this error with IE7 didn't point out anything obvious to me.

Can others who experience this please check the Windows error and see if it is the same.

joshtrain’s picture

Thanks-- The Speedpatch seemed to take care of my problems. Appreciate it.

eotinfotech’s picture

Hi

We have http://cms.iranian.se/ and drupal menu crash with IE7, can any one comment on it or test the same.

In many of my machine, it work excellent with FF, Opera, Mozilla and even IE7, but with some version of IE7 it crash

Waiting for the comments and reply

Regards
Prachait

joshtrain’s picture

I applied the speed patch and I thought it fixed all the problems. However, I still found out a way to crash the browser. I am using nice-menus to make a horizontal menu that comes down. http://gowoodbridge.ocassociates.net

If you roll the mouse off the bottom portion of the menu or move your mouse frequently down from where the menu has appeared off the bottom end of the menu it crashes?

Any hints or ideas on how to debug this?

Kingpin1876’s picture

I am also getting crashes on IE 6 and 7 with custom theme. I DO NOT RECOMMEND THIS FOR ANYONE WITH A CUSTOM THEME ON live servers!! bad news for your users.

principessaDS’s picture

I ran across this bug in my custom theme as well. I think I've managed to fix the little bugger by changing line 69 of nice_menus.module from

drupal_set_html_head('<!--[if IE]>

to

drupal_set_html_head('<!--[if lt IE 7]>

YMMV. It was the first thing I tried, and seems to work so far in my standalone version of IE7/normal version of IE6 (Win XP SP2).

add1sun’s picture

Hm, the only issue with that is that you have removed the JS from IE7. IE7 mostly works fine without the JS but it has a nasty ghosting bug in the CSS-only version, which is why we made the JS apply to it to begin with. If removing the JS and the CSS-only works for you, that is awesome but I wanted to point out a potential problem in case it bites you.

principessaDS’s picture

Thanks for the heads up. I should have noted as well to the YMMV caveat that in my custom theme I'm using a horizontal menu with only one sublevel of menus (ie no 3rd level menus).

And I should have also said thanks for your work on this module. Got a bit sidetracked messing around with another module...;)

aniskhan’s picture

Same crash issue with custom Tapestry theme on IE7 on Win XP x64 Pro w/ SP2.

This is with the latest version of Drupal 5 with IE 7.0.5730.11

However, mine doesn't crash all of the time when I move the mouse off the menu. It happens once in a while, and I can't replicate it on purpose, it happens only randomly when I move the mouse off the menu quickly.

The IE error, as stated previously, is Code: 0xc0000005, with the file mshtml.dll

And the menu looked so nice.... :| :(

For those that need a theme that has dhtml menus built in, I went with Tapestry (http://demo.roopletheme.com/tapestry/content/tapestry-theme-drupal), which is btw, an amazingly customizable theme.

fletch11’s picture

I can confirm this is also happining to me with a modified zen theme. Only happening during rapid rollovers of the 3rd tier menu.

add1sun’s picture

A bunch patches have been added to the dev versions (for 5 and 6). Please test these new devs to see if that fixes the problem. They basically fixed a CSS issue and removed JS from IE 7 altogether.

add1sun’s picture

Status: Postponed (maintainer needs more info) » Fixed

Closing this as fixed since no reports back.

Anonymous’s picture

Status: Fixed » Closed (fixed)

Automatically closed -- issue fixed for two weeks with no activity.

scarer’s picture

Hey,

If you are still looking for a fix I figured it was the javascript causing the problem on my menus. I imported into the header all the styles and scripts associated with Garland into my page.tpl.php in the custom theme and this seemed to fix the problem.

Quick, messy fix.

Sarah

popestepheng’s picture

Issue summary: View changes