hi, the issue http://drupal.org/node/707908 is still existing on the 7.x-rc2 and the patch from #8 also working.
We had the noname.html generated for ticket created by outlook & gmail..

CommentFileSizeAuthor
#3 support.module.txt147.21 KBshevgeny

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yorkshire-pudding’s picture

yorkshire-pudding commented

+1 subscribing as would like to see this fix. Makes the tickets look cluttered.

yorkshire-pudding’s picture

yorkshire-pudding commented

Just applied the patch from #8 in the 6x.1.3 to D7 module 7.x-1.0-rc2 and it resolves it for emails sent. Would be good to get this patch into the main code.

shevgeny’s picture

shevgeny
Primary language English
commented
Issue summary: View changes
StatusFileSize
new support.module.txt147.21 KB

The patch eliminates the problem of D6 noname.html files from Apple Mail, but an error:
Notice: Undefined property: stdClass :: $ nid function _support_subscribe_form_attach () (line 3043 file /sites/all/modules/support/support.module).
(Drupal 7)
…when I try to create their own ticket from the administrative panel.

purencool’s picture

purencool commented
Status: Needs work » Closed (outdated)