Problem

After adding and configuring the Recombee search api server and trying to index items I got the following error:

    Recombee API error 0: Request sent to a wrong region. The database "name" is located in the "ap-se", but this request was sent to the "eu-west" region. Please set the correct region on initializing the SDK Client.
    Couldn't index items. Check the logs for details.

Resolution

Upgrade to latest version of the SDK as it now support setting the region of your DB: https://github.com/recombee/php-api-client/commit/03a4762cc17fcc193b136a...

UI Changes

Now on /admin/config/search/search-api/server/recombee/edit you will see a new configuration field "Region", there you need to add the region of your database, see: https://docs.recombee.com/regions.html

UI Changes

CommentFileSizeAuthor
#4 Screenshot 2022-07-28 at 15-16-47 Edit search server Recombee GovCMS DXP.png44.03 KBeleonel

Comments

eleonel created an issue. See original summary.

eleonel’s picture

eleonel
he/him
Primary language Spanish
Location Itoshima 🇯🇵
commented
Version: 8.x-1.x-dev » 4.0.x-dev

  • eleonel committed e4b7c04 on 4.0.x 
    Issue #3300369 by eleonel: Fix minor code issues.
eleonel’s picture

eleonel
he/him
Primary language Spanish
Location Itoshima 🇯🇵
commented
Issue summary: View changes
Status: Active » Needs review
StatusFileSize
new Screenshot 2022-07-28 at 15-16-47 Edit search server Recombee GovCMS DXP.png44.03 KB
naveenvalecha’s picture

naveenvalecha
He/Him
commented
Status: Needs review » Fixed

This has been fixed in https://www.drupal.org/project/search_api_recombee/releases/4.0.0.

Status: Fixed » Closed (fixed)

Automatically closed - issue fixed for 2 weeks with no activity.