Currently, when the authorization is AmazonRejected or TransactionTimedOut during sync auth in checkout we cancel the order which cancels the order reference. The experience could be jarring and proves so during QA with end users.

Instead the order should be reset to a cart and the order reference ID removed. This way the user can pick standard checkout, or try again (in case of time out.)

CommentFileSizeAuthor
#4 when_authorization_is-2865060-4.patch1.71 KBmglaman
#2 when_authorization_is-2865060-2.patch1.75 KBmglaman

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mglaman created an issue. See original summary.

mglaman’s picture

mglaman
Primary language English
Location WI, USA
commented
Status: Active » Needs review
StatusFileSize
new when_authorization_is-2865060-2.patch1.75 KB

Fix credit

mglaman’s picture

mglaman
Primary language English
Location WI, USA
commented
Status: Needs review » Needs work 
+++ b/includes/commerce_amazon_lpa.payment_method.inc
@@ -135,16 +135,20 @@ function commerce_amazon_login_and_pay_redirect_form($form, &$form_state, $order
+            $api->cancel($order_wrapper);

When AmazonRejected the remote reference is already closed and this throws an exception, breaking our flow control.

mglaman’s picture

mglaman
Primary language English
Location WI, USA
commented
Status: Needs work » Needs review
StatusFileSize
new when_authorization_is-2865060-4.patch1.71 KB

Fixes #3

  • mglaman committed acb6e02 on 7.x-1.x 
    Issue #2865060 by mglaman: When authorization is rejected or times out,...
mglaman’s picture

mglaman
Primary language English
Location WI, USA
commented
Status: Needs review » Fixed

Fixed!

Status: Fixed » Closed (fixed)

Automatically closed - issue fixed for 2 weeks with no activity.