Occasionally a message will not appear for some users. I suspect that it isn't getting into the cache file. Possibly related: an idle user may send a message, but it won't display until the user sends a second message.

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darren oh’s picture

darren oh
Primary language English
Location Lakeland, Florida
commented

After discussing the issue with Justin Randell, I learned that the cache files don't actually store anything. They just show when the last update was made.

darren oh’s picture

darren oh
Primary language English
Location Lakeland, Florida
commented

This is most likely caused by large numbers of simultaneous queries to an extremely large database table.

darren oh’s picture

darren oh
Primary language English
Location Lakeland, Florida
commented
Status: Active » Fixed

So the solution is to archive chats on a regular basis. I would suggest creating chats for specific time periods and archiving them at the end of each time period.

Anonymous’s picture

(not verified) commented
Status: Fixed » Closed (fixed)