I spent three years as a site builder and systems administrator for a number of Drupal 6 and 7 websites. As one of two Drupal developer on the CTI Digital Support Team, I provide day-to-day support for the British Council (5 sites) and British Land (40 sites), resolving errors and issues to a fixed SLA deadline, and also suggesting, developing and deploying new features and improvements to the sites. I also provide adhoc and emergency support for other clients on a range of Drupal-based environments. This also involves providing front line training for users new to Drupal, and writing site guidelines and training documents for clients.
- Member for
- 3 years 11 months