A small customer relationship management module allowing users involved in a platform to stay in touch.
Installing this module, a menu called "CRM Manage" will be displayed in User Management section.
In this menu you can selet:
- which role(s) allow to admin the module (and view the "My Admin" menu)
- foreach content type:
- if let the author of the specific content to see the "addressee tab", which allows to select individually users to be allowed to answer to the question about that content
- which role allow to do questions about the content type;
- which role allow to manage the questions about the content type;
- which role allow to be diplayed in the addressee tab by the author of the specific contet;
- select which feeedback values the questioner will view when decide to close the question;
- select, how many rows the tables of each menu (My Question, My Answers and Admin CRM) will be displayed;
- select when the module'll send a notify to the users.
The questioners views the menu My Question, which contain the questions that they have insert.
The assignee view the menu My Answer, which contain the questions that are assigned to the them and the questions waiting for the assignment.