Chatraio's sandbox: Chatra

Modern Live Chat Software
Deliver happiness & collect feedback. Beautifully.

Boost conversions, solve issues,in real time.

Live chat allows you to answer questions and alleviate concerns, unstucking visitors and helping them place an order. Use it to collect actionable feedback to improve your service: identify problems, capture leads and know your customers. It’s really easy with Chatra.

Distinctive Features:

• Group chats. Make few agents talk to a customer in a group chat to solve pressing issues and delight with the level of service.
• Lead capture. Chatra collects contact info even when you are offline or unavailable, so that you can get back to customers even if they left your site.
• Triggered actions. Initiate conversations when certain criteria are met: target those who are in the right place at the right time.

Live Chat done right:

Not all live chats are born equal. Chatra delivers where others fail. That’s how it’s different:

• Keeps history. As in a smartphone, past conversations are available for you and your customers. For them, even if they close the browser.
• Works everywhere. Never lose a customer again. Even if he’s on Nintendo 3DS.
• Looks & feels as a messenger app. Smooth animations, avatars, beautiful design. Chatra is nice.

Web dashboard, apps for Windows & Mac, Android & iOS — we’ve got you covered.

For all features check: https://chatra.io