Problem/Motivation

I temporarily disabled the option to use an encrypted protocol, but I left the SMTP port selection at 465. I then noticed that certain admin pages like /admin/commerce/config and /admin/reports/status were not loading. Instead, the browser would hang for several minutes, and then I would see the message "End of script output before headers: php74."

Selecting "Use SSL" in "Use encrypted protocol" solved the problem.

Steps to reproduce

  1. Set "SMTP port" to 465
  2. Set "Use encrypted protocol" to "No"
  3. Try to load /admin/reports/status

Proposed resolution

Add logic to alert users to potential problems if port 465 is selected without an encrypted protocol, or, at the very least, include this in the documentation.

Comments

sjhuskey created an issue.

gowthami reddy’s picture

gowthami reddy commented

HI Sjhuskey

"Use SSL" in "Use encrypted protocol" its working same steps I followed Better to add this encrypted protocol in next push (documentation)

Thanks