Dear all,

We have upgrade Drupal (Drupal version 7.56) simpleSAML library from 1.13.2 to 1.15.2 version upgrade. After version upgrade when we try to login in the site, some time it's working and some time is not on chrome and Firefox browser. And never working in safari browser.

Below is the error log which are coming after simlpeSAML library version upgrade.

"Temporarily Unavailable"
"The website that you're trying to reach is having technical difficulties and is currently unavailable.
We are aware of the issue and are working hard to fix it. Thank you for your patience."

My understanding till now:

1. It may be client side issue like (JS,cookie).
2. Certification issue.
3. Secure https or http protocol issue.
4. Having from the service provider (IDP) side ends.
5. Internal code level changes required in library config.php file, or some other code level issue inside the library code.

I am not sure which one from the above points, but still i am facing site login issue.

Please team provide me support on it. If some one face such kind of issue in past.

Regards
Kapil Purohit

Comments

kapil.purohit created an issue. See original summary.

kapil.purohit’s picture

dakku’s picture

Hi Kapil,
Please see issues relating to upgrading saml library manually. Most likely the latest saml library is not compatible with Drupal 7 version of this module. See https://www.drupal.org/project/simplesamlphp_auth/issues/2929202

kapil.purohit’s picture

Hi Janak,

Thank you very much for suggestion. I have done as per suggestion, Issue reproducing in MAC machine only, it's working fine in Window OS.

Do you have any suggestion on it.

kreynen’s picture

kreynen’s picture

apaderno’s picture

Assigned: kapil.purohit » Unassigned
Priority: Critical » Normal
Issue tags: -simpleSaml Authentication issue after latest Drupal library update in Drupal 7.56 version