If a user views her subscription tab, hits the Change plan link, clicks on the Select link for a different plan that is currently selected, she gets taken to a Change subscription form with a Change plan button.

On pressing the button, if she gets the following error:

The plan could not be updated because the billing service encountered an error.

...there is no mention of it in the logs, and not explanation anywhere for what the error was.

There should be an error message sent to the log. Patch forthcoming.

The error I'm actually getting is The provided XML was invalid, but I'll worry about that elsewhere, not in this ticket. It could be a problem with the PHP library.

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colan created an issue. See original summary.

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Issue summary: View changes
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Status: Needs review » Needs work
markdorison’s picture

Status: Needs work » Needs review
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Status: Needs review » Reviewed & tested by the community

  • markdorison committed c0d939c on 8.x-1.x authored by colan
    Issue #2925415 by colan: Errors not logged when service fails to change...
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Status: Reviewed & tested by the community » Fixed

Status: Fixed » Closed (fixed)

Automatically closed - issue fixed for 2 weeks with no activity.