Always showing error 'Phone number should be 10 digit number.' even if we enter 10 digit mobile number.

CommentFileSizeAuthor
#2 Error Screen.png10.46 KBrakesh.nimje84@gmail.com
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sarathkm’s picture

sarathkm
Sapiens
Primary language English
Location Bengaluru, Karnataka
CreditAttribution: sarathkm commented

I am not receiving any error regarding for the same while using 10 digit phone number. Can you please clarify it more..
Using PayUMoney 7.x-1.1 with Address field 7.x-1.1

rakesh.nimje84@gmail.com’s picture

rakesh.nimje84@gmail.com CreditAttribution: rakesh.nimje84@gmail.com commented
FileSize
Error Screen.png10.46 KB

I am using test server environment.
I have entered the Test Key - JBZaLc & Test Salt - GQs7yium inside payment rule and enabled it.
but when I try to make payment through payumoney, I get error which I have attached in image and get reverted back to previous screen.

sarathkm’s picture

sarathkm
Sapiens
Primary language English
Location Bengaluru, Karnataka
CreditAttribution: sarathkm commented

This error occurs when one of the required data is Missing. Please check if you have entered Key and Salt correctly from payment setting under store. Also make sure you have Phone field enabled. Every thing working fine for me.

Test URL seems to be stopped working since it was developed 6 months ago. However production URL is working good.

Also the Issue title does not represent the same error of what being shown in the message.

sarathkm’s picture

sarathkm
Sapiens
Primary language English
Location Bengaluru, Karnataka
CreditAttribution: sarathkm as a volunteer commented

I had send a mail to the technical team of PayUMoney and got the answer for why PayUMoney test url not working. They have modified the test envrionment so the test key and salt won't work anymore.

Will update the information regarding how to create test key and salt, and update as is in PayUModule download page.

sarathkm’s picture

sarathkm
Sapiens
Primary language English
Location Bengaluru, Karnataka
CreditAttribution: sarathkm as a volunteer commented
Status: Active » Closed (works as designed)
rakesh.nimje84@gmail.com’s picture

rakesh.nimje84@gmail.com CreditAttribution: rakesh.nimje84@gmail.com commented

Thanks #sarathkm for your quick reply and all efforts taken in this matter.
This is very good module & soon will gain high popularity among all Indian market customers.
Looking to hear from you about the information regarding how to create test key and salt.

sivakanth1989’s picture

sivakanth1989 CreditAttribution: sivakanth1989 commented

For me also showing the same error.

Am using 1.2 version.

Suggest someone how to solve this problem.

AshwinB’s picture

AshwinB CreditAttribution: AshwinB commented

go to /admin/commerce/customer-profiles/types/billing/fields/commerce_customer_address
and enable 'payumoney phone field'