When we upload .mp4, the player shows up on the page, but the video is blank (see attached image). The video does play, but only with audio. When downloaded, the video works normally.

We are using CKEditor with Media.

CommentFileSizeAuthor
video.png3.24 KBk.floyd
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Comments

k.davis created an issue. See original summary.

joseph.olstad’s picture

joseph.olstad
Primary language French
CreditAttribution: joseph.olstad commented

any javascript messages in your console.log or javascript exceptions show up in the javascript debugger? (inspect element on firefox and click on the javascript tab or console log/logging tab.

what browser version?

joseph.olstad’s picture

joseph.olstad
Primary language French
CreditAttribution: joseph.olstad commented
Category: Bug report » Support request
Priority: Major » Normal
Status: Active » Postponed (maintainer needs more info)
Chris Matthews’s picture

Chris Matthews CreditAttribution: Chris Matthews as a volunteer commented
Version: 7.x-2.12 » 7.x-2.x-dev
Assigned: k.floyd » Unassigned
Status: Postponed (maintainer needs more info) » Closed (outdated)

Recent versions of media have resolved most of peoples concerns and is compatible with entity translation, multilingual and various advanced configurations. Due to the high volume of inactive and most often irrelevant issues we are Closing this as (outdated). If for whatever reason this issue is important to you AND you still have issues after checking the media recipe documentation, then let us know and we will review your concerns.

Otherwise, see the recipe documentation for how to configure media and for troubleshooting tips OR refer to the media_dev distribution if you want to see a working media setup.

As mentioned, feel free to make some noise in this issue if you still feel it is important to you or someone else.

Thanks,

Media team