I am trying to upload different banner images without success. It must be a permissions issue but I cannot find the problem. I have increased the php memory limit but I can't even change from published to unpublished.

Cheers
Martin Fuggle

Comments

simoniv’s picture

simoniv CreditAttribution: simoniv commented
Issue tags: +Marinelli, +not loading, +banner images

Now that my website is live...I can not upload new banner images AND I am unable to reorganize the banner images that I have already uploaded. This was a very simple task when my website was being built on localhost. Now that site is live, banners seem to be un-editable. What am I doing wrong?
Home >> Administration >> Appearance >> Settings >> Appearance >> Banner managment
The images I want to load are sized 1020pix x 320pix and saved as gifs.

The message I receive when attempting to upload a new image is:
Warning: move_uploaded_file(temporary://header_Guilio-and-Andrew.gif): failed to open stream: "DrupalTemporaryStreamWrapper::stream_open" call failed in file_save_upload() (line 1528 of /var/www/vhtdocs/userweb51285/html/includes/file.inc).
Warning: move_uploaded_file(): Unable to move '/tmp/php1tZAaR' to 'temporary://header_Guilio-and-Andrew.gif' in file_save_upload() (line 1528 of /var/www/vhtdocs/userweb51285/html/includes/file.inc).
File upload error. Could not move uploaded file.
Warning: move_uploaded_file(temporary://header_Guilio-and-Andrew.gif): failed to open stream: "DrupalTemporaryStreamWrapper::stream_open" call failed in file_save_upload() (line 1528 of /var/www/vhtdocs/userweb51285/html/includes/file.inc).
Warning: move_uploaded_file(): Unable to move '/tmp/php1tZAaR' to 'temporary://header_Guilio-and-Andrew.gif' in file_save_upload() (line 1528 of /var/www/vhtdocs/userweb51285/html/includes/file.inc).

(side note: "managment" is spelled incorrectly in the Marinelli console, should be "management" )
What am I not seeing? and Thank you.

mavimo’s picture

mavimo CreditAttribution: mavimo commented

Please check folderder (files and tmp) permission, appair your webserver can't write into it.

Now you can order banner using #1178622: Sort banners

lucamanu’s picture

lucamanu CreditAttribution: lucamanu commented

Hi, I've got exactly the same problem. I checked the folders, and permissions seem to be ok (I tried both 755 and 775).
I have a doubt concerning the position of the folder tmp, which I could not find anywhere? Where should it be? With what level of permission?
Thanks for your reply!
Regards.

update: I had to create a folder "tmp" within the "files" folder (according to the setup entered in the site configuration for media files). Once this was done, everything started working. Just a suggestion: why this folder is not automatically created upon installation?