We've set this to block a user after 7 failed login attempts in 1 hour. The user is definitely blocked after the 7th attempt, but I cannot figure out how to unblock that user.

I have reviewed the README.txt.

- I used drush uli (this test is being done locally) to get in as user 1, then manually changed the test user from "Blocked" to "Active" - test user still blocked.
- I did the above then cleared cache - same result.
- I did both the above, then clicked "Clear event tracking configuration" on the config page - test user still blocked.

What am I missing? There doesn't seem to be any way for me to allow my test user to log in once it has been blocked.

If you need more info, let me know and I'll post it.

Comments

dang42 created an issue. See original summary.

dclodder’s picture

dclodder CreditAttribution: dclodder as a volunteer commented
Status: Active » Closed (cannot reproduce)

The post is a little bit old so the OP probably does not need this info anymore, but for other people who run into the same issue:

Drupal core includes protection against flooding. While this module actually blocks the user account, Drupal will block any incoming attempts for a configured period. I am guessing that the OP was being blocked by the core flood protection.

To control the settings for flood protection checkout: https://www.drupal.org/project/flood_control
To unblock ip-addresses or other identifiers (i.e. user+ip) check: https://www.drupal.org/project/flood_unblock

Closing the issue, unless the OP rejects my theory about Drupal flood protection causing the problem.