When I edit my user account and try to edit my photo, I can delete it, but when I upload a new photo, my old one just pops back up in place of the new photo. Here is the photo that won't go away: https://groups.drupal.org/files/pictures/picture-7062.jpg

Comments

mennonot’s picture

mennonot CreditAttribution: mennonot commented

Now the photo has inexplicably changed to a surfing dog: https://groups.drupal.org/user/7062

sreynen’s picture

sreynen CreditAttribution: sreynen commented

Sorry, that's the photo I used for testing, to rule out the possibility that the problem was specific to the photo you were uploading. I just uploaded your photo, but that isn't showing yet, and I'm guessing it won't for another week or so. This seems to be some sort of cache bug. I'll try to get it fixed before the cache clears.

jhodgdon’s picture

jhodgdon
she/her
Primary language English
CreditAttribution: jhodgdon commented

I am having the same problem. I have uploaded a picture about 5 times but it keeps showing the same picture.

I just wanted my g.d.o picture to match the one I have here on d.o.

naveenvalecha’s picture

naveenvalecha
He/Him
Primary language Hindi
CreditAttribution: naveenvalecha commented
Title: Unable to change my picture on user profile » Unable to change user profile picture on g.do.

Updated title.
I wanted my g.d.o picture same as on the d.o.

wylbur’s picture

wylbur CreditAttribution: wylbur commented

I can also confirm that this is an issue with the current 6.35 version of groups.drupal.org.

Step to reproduce the issue:

  1. My current profile has an attached image:
    https://groups.drupal.org/files/pictures/picture-3188.jpg
  2. I edit my profile. I delete the existing image, and save the profile.
  3. No profile image shows on my profile.
  4. I edit my profile, and select an image to upload.
  5. The file name appears on the form, but there is no upload button, and no upload takes place.
  6. I save my profile, but the old image appears in the profile.
  7. The site provides the following update message:
    You can change the name, mail, and password at https://www.drupal.org/.
    The changes have been saved.

I'm happy to test and contribute to any updates to this issue.

Anonymous’s picture

Anonymous (not verified) CreditAttribution: Anonymous as a volunteer commented

The problem still exists... 3 years + and counting

mcdruid’s picture

mcdruid
Location 🇬🇧🇪🇺
CreditAttribution: mcdruid as a volunteer and at Acquia commented
Component: User Account » User account

Yup, still seems to be happening.

greggles’s picture

greggles
he/him
Primary language English
Location Denver, Colorado, USA
CreditAttribution: greggles commented

@mcdruid, when I load https://groups.drupal.org/files/pictures/picture-189583.jpg right now I see the old avatar you had on g.d.o. but when I load https://groups.drupal.org/files/pictures/picture-189583.jpg?qwer I see the same avatar as on d.o which I guess is the new one. So I think at this point it's a cache issue. I'm not sure if that was always the case for the comments #6 and below.

mcdruid’s picture

mcdruid
Location 🇬🇧🇪🇺
CreditAttribution: mcdruid as a volunteer and at Acquia commented
Status: Active » Fixed

Thanks @greggles you're right. Looks like the picture has updated but the cached version has a TTL of 1 day or so.

I'll close this issue on that basis, and should have a nice new profile pic by Monday morning :)

Status: Fixed » Closed (fixed)

Automatically closed - issue fixed for 2 weeks with no activity.

RowboTony’s picture

RowboTony CreditAttribution: RowboTony as a volunteer commented

This still seems to be a problem. I tried to change my photo yesterday, and it didn't change when I uploaded the new photo. I deleted the photo completely and left it as the default Drupal no-photo icon, and left it for a day. I came back today, and uploaded a NEW photo, and still my OLD photo popped back in the profile, I can't upload a new photo. So, it still seems this is an issue.