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This project is not covered by Drupal’s security advisory policy.
Provides tight integration with Freshdesk help desk software from Freshworks. This module focuses on web sites actively registering users/customers who would like to sync Drupal users with Freshdesk contacts and provide links to ticket management within Drupal user accounts or dashboards.
Please note that this module currently focuses on providing API-based integration with Freshdesk to sync user data between systems. We feel it's important to stabilize and test this functionality before adding additional features such as integrated ticket management within Drupal pages.
Get support for Freshdesk Integration from Ion Agency here.
Status
The module has been running stable for one year on a high-volume e-commerce site as of 2019-10-12.
- Push/sync users to Freshdesk from Drupal including profile photo
- Provide links within Drupal to user's Freshdesk profile/board
- Map roles to Freshdesk companies for advanced permissions management
- Easy UI-based configuration
Next up is Single Sign On/Remote Authentication to automatically authenticate your users entering the Freshdesk portal from your site!
Project information
Seeking new maintainer
The current maintainers are looking for new people to take ownership.- Module categories: Integrations
3 sites report using this module- Created by rbox on , updated
This project is not covered by the security advisory policy.
Use at your own risk! It may have publicly disclosed vulnerabilities.
