Support for Drupal 7 is ending on 5 January 2025—it’s time to migrate to Drupal 10! Learn about the many benefits of Drupal 10 and find migration tools in our resource center.
This module integrates Freshdesk Support ticket system to Drupal.
Future Roadmap
- #2544128: View Open Tickets
- View Forum Topics from Drupal
Example Installation
You can view the module installed on this support page. This is an example of the Freshdesk ticket form embedded onto a node display in Drupal. This was accomplished using the Token integration.
Feature Requests
If you have a feature request. Please use the issue queue to request a feature.
API Limitations
Freshdesk announced a new API in March of 2016. The new API imposes a limit of 5000 API calls per hour.
Migrations
If you are coming from OTRS, have a look at the migration script I have been building: https://bitbucket.org/fastglass/otrs-to-freshdesk-migration
Supporting organizations:
Funding
8.x Development
Project information
- Module categories: E-commerce, Integrations, Access Control
16 sites report using this module- Created by Perignon on , updated
Stable releases for this project are covered by the security advisory policy.
Look for the shield icon below.
Releases
7.x-1.7
released 23 May 2021
released 23 May 2021
Works with Drupal: 7.x
✓ Recommended by the project’s maintainer.
Cleanup vars
Development version: 7.x-1.x-dev updated 23 May 2021 at 12:40 UTC
