I am attempting to upload fontawesome-7.x-2.6.tar.gz from my local filesystem into Drupal (using Administration > Modules > Install New Modules).

What I receive is message "Please contact support"

What I expect is for the fontawesome-7.x-2.6.tar.gz to load and return me to the Drupal Modules dashboard

Per documentation:

- I have Drupal Module Libraries 7.x.2.3 enabled

- I have font awesome assets at sites/all/libraries/fontawesome, in this fashion:

fontawesome ls

Please aid if you can.

Cheers,

Kathy

CommentFileSizeAuthor
#2 fontawesome-ls.png25.92 KBkdflint
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kdflint created an issue. See original summary.

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truls1502
he/him
Primary language Norwegian Bokmål
CreditAttribution: truls1502 as a volunteer and at SignWo AS commented
Status: Active » Postponed (maintainer needs more info)

How about trying to update to 7.x-2.8 or 7.x-3?

If you still face the issue, could you tell us the step by step when until you get the error message, and a screenshot of the error message might help us? So it makes us easier to reproduce your issue.

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truls1502
he/him
Primary language Norwegian Bokmål
CreditAttribution: truls1502 as a volunteer and at SignWo AS commented
Status: Postponed (maintainer needs more info) » Closed (cannot reproduce)

It is a notification to let you know that we are closing the issue as we have not received a response from you for a while.

If you have any further questions, answer or still experiencing regarding this issue then please reply to this issue and choose the status such as active.

Thank you in advance!