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Hello,

The problem: Any time I make any changes to the view, it goes over to another screen with al lot of data printed, and personally, I cannot make sense of it. GIF File link is: http://psymaurice.com/test/ERPAL%20Screen%20Capture.gif

ERPAL has proved to be a blessing in disguise for our use case. It has all the features we require and more. We are using ERPAL to take care of CRM activities and maintain a database of our users. We run a mobile/laptop repair store and as of now the guys at the store have been using a POS software to do their work. When a customer contacts the store, the guys managing the store create a new entry for each order they get. Over time they have created multiple entries for the same customer, with different spellings and stuff like that. And, more importantly, they do not have any way of knowing if the customer has ordered before, as they have no list of orders processed. So every customer is being treated as a new customer.

ERPAL seems to be the best fit for our needs, as we can maintain all the customer info in one place and also see a list of billable and invoices for the same customer. As many people will be entering information on the system, we cannot always be sure that they will be using the same spellings for the customer. Therefore, we cannot rely on the search by title form (which searches the contact name) on the contacts page view. The customers phone numbers, on the other hand, do not change, and therefore, using the phone numbers to search would be the most optimal solution in our use case.

Is there any way to search by phone number, that I have missed out on? If you could point me in the right direction, it would be very helpful.

I have tried two alternatives to implement the functionality.
1. By using a custom taxonomy term to save the numbers. Then I added the taxonomy term on the contact and project CCK, and intend to use the auto-complete widget in the view to display the results.
2. Use the Views Auto Complete module, (https://www.drupal.org/project/views_autocomplete_filters), and enable autocomplete for the Title/Name search field, so it shows a dropdown of the customers with that name, and they can choose the appropriate customer, if it exists on the system.

The logic seems to be sound, or at least I think it is sound. The issue I am facing is, whenever I make any changes to the views on the site, then views page crashes. Well, I don't know if I should be using the term crashes, as I have never encountered something like that happen with Drupal before. It goes to a page with a lot of, ummm, things on it i guess. Below I am attaching a gif to show you guys what happens.
http://psymaurice.com/test/ERPAL%20Screen%20Capture.gif
As I said before, I don't actually know how to describe what happens, so if you could tell me the right term to use for this case, it would be helpful.

I thought it was a problem with the server, so i tried on multiple servers and also on my local. Then in the status reports, it said a few libraries were missing and out of date. So i added them and updated them, but nothing seems to help.

Anyway, my requirement is very simple: I want to search contacts by number.

Any help to make changes in the view are appreciated. I also understand that the team building ERPAL does it in on their personal time, and all of it for free. I am not a developer, but I have done a bit of site building. ERPAL is a complex piece of software, and looking at it from the backend, shows the complexity you guys are dealing with, and I appreciate all the time that you guys have been putting into the project. In a project with such a vast scope, things are bound to fall apart at some point.

If you guys could show us the right direction, or you guys could help us out by adding this feature for us, I would be very helpful. I understand that you guys also do customisation for ERPAL installations, so if you could provide us a quote, maybe we could work something out. We are a tiny startup, based in Dubai, UAE, and we don't have a huge budget at hand, but we are interested in knowing if you could add this feature for us.

Lastly, I would like to add that you guys are doing an amazing job, and please do keep up the good work. When I was gong through the issues and discussions on ERPAL, it saddened me a lot to come across users who were disrespectful of the work, time and effort that you guys have been putting into the project. Some of them were downright rude, all because ERPAL didn't do EXACTLY what they wanted it to do. I don't know if this means much to you guys, but i think you are doing a very VERY good job. ERPAL is a one of a kind solution, is a boon to small and medium sized businesses, who want some degree of control over their workflow and CRM activities.

Thank you very much for your time. You can contact us at web@icaredubai.net.

Aamir Abbas.