I understand and appreciate that some people do not feel safe providing feedback to the CWG in public issue queues because they do not want to become targets of harassment or trolling.

Given that, does it make sense for to ask anyone who has anything they'd like to share with us in confidence to do so via email at emailing drupal-cwg at drupal.org? CWG members could then update the relevant issue with feedback we've received from people who wish to remain anonymous. My thinking is that this would allow people's voices to be heard publicly without exposing them to harassment.

People who are willing and able to share their feedback on this proposal can do so publicly here, otherwise, please feel free to email the CWG using the address above or reach out to me directly in Drupal Slack.

Comments

gdemet created an issue. See original summary.

aburke626’s picture

This is not the best solution for making people feel safe in these issue queues. While some folks may want to provide anonymous feedback, as community members, we have the right to feel safe in these threads and on this site - which is the crux of the Drupal community. I do not think it would be an outrageous ask that the person whose issue sparked much of this discussion refrain from posting in these issues in order to allow the rest of the community to feel more welcome.

sparklingrobots’s picture

I do think it's important to have an anonymous option, and I think the solution you propose above works well for those who want it.

That said, I agree with aburke626 above--these threads are the place where work happens and I'd like to find ways to make them safe(r) for public participation. I don't think we as a community want d.o to be seen as a place where only the thick-skinned survive.

RainbowArray’s picture

I feel super queasy reading a discussion where a person who deliberately worked to detonate the Drupal community then steps in to try to define how the Drupal community should be governed going forward. That is incredibly off-putting, creating an environment that feels very unsafe. Putting the onus on the large number of people affected by this person's actions—in essence asking us to communicate privately so that our voices are no longer visible—seems very, very backwards.

drnikki’s picture

Echoing the above, in list form.

1. We do a way for people to share thoughts completely anonymously. We already have that - they can email the CWG at any time. However, there's no public accountability for the CWG to act on that feedback or even acknowledge it's receipt.

1a. We need a way for people to share thoughts anonymously that provides an equivalent level of transparency and accountability that is provided by posting in the issue queues.

2. We need the issue queues to be safe(r).

hrodrig’s picture

For me, one of the most disappointing aspects of the events that unfolded over the spring/summer was that there seemed to be little support coming from the CWG/Drupal leadership regarding the people who were being actively harassed, doxxed, and attacked both within and outside the community. I think it left a feeling of vulnerability that Drupal leadership doesn't have the backs of the people who are on the front lines and trying to make Drupal a more diverse and inclusive space.

Yes, anonymity is important; but more importantly, people need to feel that they're not risking their family members being called out on Twitter or that vicious troll accounts aren't being run by community members.

drnikki’s picture

To hrodrig's point, community members who spoke out _were_ being targeted this summer. And much of that targeting was being done by community members.

Addressing that member behavior is a thread of it's own, to be sure, but very illustrative of the reason that we need to both accept anonymous feedback, and make a shift in the way community dissent is handled.

ok_lyndsey’s picture

It's also likely to be people that feel comfortable using the issues queue or people that have agency that will create public issues - and this isn't everyone by any any means. One option would be for the CWG to create issues as they arise in the community and then ask people to comment on them - if the intent of transparency and openness is a fixed one. It's often easier to contribute to a conversation than be the first to start one.

I think about the recent issue with the survey to against Megan and Dries, a community member was very deliberately targetted and deceived into promoting and supporting a survey in support that was then changed. I'm not sure if this was ever officially reported. These forms of agression and targetted harassment really all need to be documented so that patterns can be seen and issues picked up quickly before they escalate.

rachel_norfolk’s picture

@ok_lyndsey - I'm trying to understand if you are talking about feedback about how we work in general, which we do try to post in this issue queue or actual community issues, which are always managed in private between the concerned parties.

Process issues, discussing how we work in general (policy, process) - this queue.

Issues brought to our attention, discussing individuals - private queue.

gdemet’s picture

Status: Active » Reviewed & tested by the community

In the last two years, the CWG has adopted a revised charter, which provides an oversight and review body where others can share feedback about the CWG if they do not feel comfortable doing so with the group directly, as well as adopted a Code of Ethics, which outlines standards against which the group and the community-at-large can hold the group accountable.

Given that, I'm going to go ahead and mark this issue RTBC, and if there are no additional questions or concerns in the meantime, move it to Fixed in a couple of weeks.

gdemet’s picture

Status: Reviewed & tested by the community » Fixed

Status: Fixed » Closed (fixed)

Automatically closed - issue fixed for 2 weeks with no activity.