Problem/Motivation

In 2010 #842620: Update manager can't install modules using FTP due broken FileTransferAuthorizeForm was opened. This issue has changed focus to fix a bug in Drupal 8. The bug report was:

I'm testing the latest HEAD on a Ubuntu server, and I've tried installing Views by pasting the url into the update manager.
After I input my ftp info (which btw, it doesn't ask for in my Windows install?), it downloads the file, but fails in the end with the message:

# Failed: Error installing / updating
# Failed: File Transfer failed, reason: Cannot create directory /home/bojan/public_html/drupal/sites/all/modules/views

The modules/ dir is chmoded 777. The owner is my user, "bojan".

What could be the problem? Might be good to have a note in the documentation...

NOTE: A very similar problem can be caused by a host configuration error on your file permissions and/or ownership. However, in rare circumstances, it can also happen when all the permissions and ownership appear to be correct. The root cause of this bug has not been found.

If you are having this problem, please read through this issue and fix any permission/ownership issues you find. If that doesn't fix the problem, then report any troubleshooting information you have. Don't bother to report that fixing permission problems solved the issue for you.

Proposed resolution

Find the root cause of the bug. After reading all of the comments on the original issue we still don't have a solution.

Remaining tasks

User interface changes

API changes

Data model changes

Comments

alexpott created an issue. See original summary.

David_Rothstein’s picture

Status: Active » Needs work

There are some patches in the other issue. I think https://www.drupal.org/node/842620#comment-10163962 is a summary of the current understanding.

Version: 8.2.x-dev » 8.3.x-dev

Drupal 8.2.0-beta1 was released on August 3, 2016, which means new developments and disruptive changes should now be targeted against the 8.3.x-dev branch. For more information see the Drupal 8 minor version schedule and the Allowed changes during the Drupal 8 release cycle.

Version: 8.3.x-dev » 8.4.x-dev

Drupal 8.3.0-alpha1 will be released the week of January 30, 2017, which means new developments and disruptive changes should now be targeted against the 8.4.x-dev branch. For more information see the Drupal 8 minor version schedule and the Allowed changes during the Drupal 8 release cycle.

Version: 8.4.x-dev » 8.5.x-dev

Drupal 8.4.0-alpha1 will be released the week of July 31, 2017, which means new developments and disruptive changes should now be targeted against the 8.5.x-dev branch. For more information see the Drupal 8 minor version schedule and the Allowed changes during the Drupal 8 release cycle.

Version: 8.5.x-dev » 8.6.x-dev

Drupal 8.5.0-alpha1 will be released the week of January 17, 2018, which means new developments and disruptive changes should now be targeted against the 8.6.x-dev branch. For more information see the Drupal 8 minor version schedule and the Allowed changes during the Drupal 8 release cycle.

charly71’s picture

Hi,
I've the same issue: Drupal 8.x and Drupal 7.x versions.
The update process is unable to remove the module folder if some file like .gitignore or .xxxxsomething is present inside.
If I remove these files and repeat the update process ends successfully.

I think it isn't a Drupal issue but a wrong server configuration. Anyway I am not able to find the solution...

Please help!

Version: 8.6.x-dev » 8.7.x-dev

Drupal 8.6.0-alpha1 will be released the week of July 16, 2018, which means new developments and disruptive changes should now be targeted against the 8.7.x-dev branch. For more information see the Drupal 8 minor version schedule and the Allowed changes during the Drupal 8 release cycle.

Version: 8.7.x-dev » 8.8.x-dev

Drupal 8.7.0-alpha1 will be released the week of March 11, 2019, which means new developments and disruptive changes should now be targeted against the 8.8.x-dev branch. For more information see the Drupal 8 minor version schedule and the Allowed changes during the Drupal 8 release cycle.

Version: 8.8.x-dev » 8.9.x-dev

Drupal 8.8.0-alpha1 will be released the week of October 14th, 2019, which means new developments and disruptive changes should now be targeted against the 8.9.x-dev branch. (Any changes to 8.9.x will also be committed to 9.0.x in preparation for Drupal 9’s release, but some changes like significant feature additions will be deferred to 9.1.x.). For more information see the Drupal 8 and 9 minor version schedule and the Allowed changes during the Drupal 8 and 9 release cycles.

Version: 8.9.x-dev » 9.1.x-dev

Drupal 8.9.0-beta1 was released on March 20, 2020. 8.9.x is the final, long-term support (LTS) minor release of Drupal 8, which means new developments and disruptive changes should now be targeted against the 9.1.x-dev branch. For more information see the Drupal 8 and 9 minor version schedule and the Allowed changes during the Drupal 8 and 9 release cycles.

Version: 9.1.x-dev » 9.2.x-dev

Drupal 9.1.0-alpha1 will be released the week of October 19, 2020, which means new developments and disruptive changes should now be targeted for the 9.2.x-dev branch. For more information see the Drupal 9 minor version schedule and the Allowed changes during the Drupal 9 release cycle.

Version: 9.2.x-dev » 9.3.x-dev

Drupal 9.2.0-alpha1 will be released the week of May 3, 2021, which means new developments and disruptive changes should now be targeted for the 9.3.x-dev branch. For more information see the Drupal core minor version schedule and the Allowed changes during the Drupal core release cycle.

Version: 9.3.x-dev » 9.4.x-dev

Drupal 9.3.0-rc1 was released on November 26, 2021, which means new developments and disruptive changes should now be targeted for the 9.4.x-dev branch. For more information see the Drupal core minor version schedule and the Allowed changes during the Drupal core release cycle.

Version: 9.4.x-dev » 9.5.x-dev

Drupal 9.4.0-alpha1 was released on May 6, 2022, which means new developments and disruptive changes should now be targeted for the 9.5.x-dev branch. For more information see the Drupal core minor version schedule and the Allowed changes during the Drupal core release cycle.

Version: 9.5.x-dev » 10.1.x-dev

Drupal 9.5.0-beta2 and Drupal 10.0.0-beta2 were released on September 29, 2022, which means new developments and disruptive changes should now be targeted for the 10.1.x-dev branch. For more information see the Drupal core minor version schedule and the Allowed changes during the Drupal core release cycle.

Version: 10.1.x-dev » 11.x-dev

Drupal core is moving towards using a “main” branch. As an interim step, a new 11.x branch has been opened, as Drupal.org infrastructure cannot currently fully support a branch named main. New developments and disruptive changes should now be targeted for the 11.x branch, which currently accepts only minor-version allowed changes. For more information, see the Drupal core minor version schedule and the Allowed changes during the Drupal core release cycle.

quietone’s picture

Priority: Major » Normal
Status: Needs work » Postponed (maintainer needs more info)

Is this still a problem? There hasn't been any further reports of the problem, that is, that file ownership is correct but file transfer fails in the 7 years this has been open.

Before investigating we need to know that the problem still exists and the steps to reproduce.

Since we need more information to move forward with this issue, I am setting the status to Postponed (maintainer needs more info). If we don't receive additional information to help with the issue, it may be closed after three months.

Thanks!