User's profile image disappears [#2511906]

Hi,
i need help with the user's profile image.

1)I set my new user's image at : user/1/edit

image-after-upload.png

2)After saving and reload the page, it back to my default image:

after-refresh-user-page.png

3)But the image appears on the server as you can see on: image-uploaded-on-server.png

4)Any screenshots of my config:

admin/config/media/file-system

admin-config-media-file-system.png

admin/config/people/accounts
admin-config-people-accounts.png

I tried all tips on this page with no success: https://www.drupal.org/node/1146904
I'm using the script from this page for settings permissions: https://www.drupal.org/node/244924
I don' t understand why it does not work. I have another website, it works correctly.

Thanks for your suggestions.

File	Size	Author
admin-config-people-accounts.png	13.31 KB	TD44
admin-config-media-file-system.png	21.73 KB	TD44
image-uploaded-on-server.png	10.47 KB	TD44
after-refresh-user-page.png	2.45 KB	TD44
image-after-upload.png	8.17 KB	TD44

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Comments

Comment #1

iyyappan.govind

he/him

Tamil

Chennai, India

CreditAttribution: iyyappan.govind commented 25 June 2015 at 11:41

I think you need to check with the file permission in /sites/default/files.It's permission should be 755.

Run the following command in you terminal

chmod /sites/default/files -R 755

You can upload the image after changing the permission.

Comment #2

jozzy_a CreditAttribution: jozzy_a commented 30 July 2015 at 16:35

Go to /admin/reports/status to check the status of your Drupal installation.
If there is nothing there, check your database logs. /admin/reports/dblog

Comment #3

dddave CreditAttribution: dddave commented 6 September 2015 at 10:38

Comment #4

karthik Raja V CreditAttribution: karthik Raja V at Innoppl Technologies Pvt. Ltd commented 19 March 2016 at 10:30

Issue tags:

+ChennaiDrupalGroup

Please check your file permission with 755. Or.go to admin/config/media/file-system and check the public file system path "sites/default/files".

Comment #5

joyceg CreditAttribution: joyceg commented 25 March 2016 at 17:50

I agree with @Karthik.innoppl, I have faced this issue multiple times while dealing with adding images to web pages. There may be some permissions missings which result in not able to display the image.

Comment #6

25 March 2016 at 17:50

Version:

7.38

» 7.x-dev

Core issues are now filed against the dev versions where changes will be made. Document the specific release you are using in your issue comment. More information about choosing a version.