Hello,

A few times I've felt that my users' default notify preference (usually set on their user profile edit page) is being turned off randomly. That is, the default started out being "All comments" but was changed to "No notifications" without any action by the user.

I can't replicate this because I don't know what caused it. Apologies for the "fuzzy" nature of this issue. I'm just curious if anyone has noticed this behavior.

Thanks.

CommentFileSizeAuthor
#8 comment_notify_849780.patch1.36 KBmyha
Support from Acquia helps fund testing for Drupal Acquia logo

Comments

greggles’s picture

greggles
he/him
Primary language English
Location Denver, Colorado, USA
CreditAttribution: greggles commented
Priority: Minor » Normal
Status: Active » Postponed (maintainer needs more info)

When this happens it seems "normal" priority but "needs more info" until we figure it out.

d4rkngel’s picture

d4rkngel CreditAttribution: d4rkngel commented

I'm experimenting this same issue, it happens whenever a user publish a new comment, their preferences get overwritten with "No notifications", I have no idea what could cause this behaviour either.

Sorry for my poor english...

WildBill’s picture

WildBill CreditAttribution: WildBill commented

When a logged in user changes the checkbox at the bottom of the comment form, does that modify their default preference? In that case, it would be "by design" I suppose...

greggles’s picture

greggles
he/him
Primary language English
Location Denver, Colorado, USA
CreditAttribution: greggles commented

@WildBill, yes, the idea is that people who have not yet set a preference should get the checkbox at the bottom of the comment as their preference the first time that they use it.

d4rkngel’s picture

d4rkngel CreditAttribution: d4rkngel commented

That is, the default started out being "All comments" but was changed to "No notifications" without any action by the user.

I didn't notice that he was talking about the comments default preference, yeah I think that is the default behavior, but my problem is with "Receive node follow-up notification e-mails", this is turned off each time a user post a comment and I don't think this is the default behavior since below that option says "You can not disable notifications for individual threads." :\

danylevskyi’s picture

danylevskyi
Location Myrhorod / Ukraine
CreditAttribution: danylevskyi commented

I think that the solution is here http://drupal.org/node/862730#comment-3344102.

d4rkngel’s picture

d4rkngel CreditAttribution: d4rkngel commented

@abarmot

I don't know if is the same issue but I'm gonna try it, let see what happens

myha’s picture

myha CreditAttribution: myha commented
FileSize
comment_notify_849780.patch1.36 KB

Hello, I found a place where this issue can cause (in my case sure). I have installed Profile module and created few categories with fields. When I save my account on some category (not Account) my comment notify settings back to defaults.

Attached patch fix this.

greggles’s picture

greggles
he/him
Primary language English
Location Denver, Colorado, USA
CreditAttribution: greggles commented
Status: Postponed (maintainer needs more info) » Needs review

Brilliant - thanks for the investigation and patch! This makes tons of sense.

greggles’s picture

greggles
he/him
Primary language English
Location Denver, Colorado, USA
CreditAttribution: greggles commented
Status: Needs review » Fixed

This issue is not present in 7.x so I committed it to 6.x and it is now fixed http://drupal.org/cvs?commit=434336

Thanks, myha!

Status: Fixed » Closed (fixed)

Automatically closed -- issue fixed for 2 weeks with no activity.