Support for Drupal 7 is ending on 5 January 2025—it’s time to migrate to Drupal 10! Learn about the many benefits of Drupal 10 and find migration tools in our resource center.
This project is not covered by Drupal’s security advisory policy.
Web Chat Software from the leading UK provider
Click4Assistance has been providing live chat software solutions to UK businesses for nearly 2 decades. If you’re looking to drive more sales or offer better support, our expertise and experience will ensure a successful live chat implementation.
This extension will add a small piece of script to your website, providing all the functionality the Click4Assistance solution can offer.
https://www.click4assistance.co.uk
UK Chat Provider
All data including chat transcripts are stored in a UK data centre conforming to UK and EU regulations including GDPR, Cyber Essential Plus and ISO27001.
Phone, email and live chat with your account manager and our support team working in UK time zones.
Click4Assistance is the preferred chat provider used by many UK organisations including finance, retail, healthcare and the public sector.
Proactively Engage & Monitor Visitors
Don’t just wait for your website visitors to start a chat; configure proactive rules and automatically engage with visitors on your website based on pages viewed and duration, increase chat uptake by 300%.
Monitor visitors on your website in real-time and manually send a chat invitation, access a variety of reports to understand the performance of your website and its communications.
Fully Customisable
Completely configure and customise your live chat windows and buttons like no other solution, full access to the HTML, CSS and JavaScript. Ensure your chat facility includes your branding, colour scheme and gathers the information before, during and after the conversion that your organisation requires.
Designed to work on PC, tablet and phones and all major browsers
One Complete Communication Solution
Not only does Click4Assistance provide live chat for your website; this extension also allows multiple tools to be easily added to your website, including:
- ChatBots / AI – With hand-off and transfer facility to a real agent
- Video Chat - 1 or 2-way voice and video communications
- Chat Rooms – Offer virtual conferences, open days, webinars and product launches
- Click2Call - Allow visitors to request a FREE phone call, instantly connecting them to your team over the normal phone network.
- Promotions (also known as popups) - Automatically present an image to your visitors, sharing latest products, special deals or important news, and redirect them to the relevant page.
- Social Media Integration – Collate messages from various solutions including Facebook and WhatsApp all in one solution
Details of the online chat software can be found: https://www.click4assistance.co.uk/software
Pricing and Packages
Free trial available
Starting from as little as £19.95/month - https://www.click4assistance.co.uk/live-chat-software-prices
No setup fees, no hidden charges, just a 30 day rolling agreement.
Simple Setup instruction
1. Install and enable the extension
2. Signup for your free Click4Assistance account
3. Enter your Click4Assistance account number into the extension’s admin section
4. Start chatting with visitors on your website today!
Project information
Seeking new maintainer
The current maintainers are looking for new people to take ownership.- Module categories: Content Editing Experience, E-commerce, Site Structure
- Created by C4ADev on , updated
This project is not covered by the security advisory policy.
Use at your own risk! It may have publicly disclosed vulnerabilities.
