Needs work
Project:
Acquia Connector
Version:
4.x-dev
Component:
Code
Priority:
Normal
Category:
Bug report
Assigned:
Unassigned
Reporter:
Created:
14 Dec 2025 at 05:15 UTC
Updated:
17 Dec 2025 at 06:22 UTC
Jump to comment: Most recent
Our customer, Notified, uses the "tangle" architecture on ACSF. Each tangle is a separate application and therefore has different product keys. When they clone or move a site, it frequently gets assigned to a different tangle than its parent. As a result, Acquia Connector is unable to verify the subscription information and acquia_search fails to connect to any Solr Index.
drush sget acquia_connector.application_uuid on the sites to see that the application UUID is nulldrush acquia:refresh-subscription on both sites in an attempt to set the correct application UUIDdrush sget acquia_connector.application_uuid on the sites to see that the application UUID is still set to nullDrush command should set the subscription details.
Start within a Git clone of the project using the version control instructions.
Or, if you do not have SSH keys set up on git.drupalcode.org:
Comments
Comment #3
rajeshreeputra