Hello,

The Checkout Pane "Billing information" is unchecked as it is not used. But on the checkout page the below message is still shown.

Your billing information must match the billing address for the credit card entered below or we will be unable to process your payment.

It is strange that this message shown when the "Billing information" pane is not used.
Can anyone please help with this?

Comments

TR’s picture

Billing pane is mandatory for every credit card processor. Turning it off doesn't make sense.

YK85’s picture

Paypal Website Pro allows credit card payment without Billing Information.

longwave’s picture

Category: support » bug

Seems like a valid bug report, then.

longwave’s picture

Status: Active » Closed (won't fix)

This message is already configurable under "Credit card payment policy" in the credit card settings at /admin/store/settings/payment/edit/methods