By KSA213755 on

I've had a site up for a few weeks that has been working without a hitch. However, tonight when I updated the content and checked the display using IE, I discovered that only the main page will display (www.latin-mass.org). None of the other pages get rendered by the browser. The page either won't load at all or I get a "This page cannot be displayed" error. However, the site works just fine in Firefox.

The only thing that I changed was that I temporarily turned on caching, but then I turned it back off. I double checked and verified that caching is disabled. The watchdog isn't displaying any error messages. Does anyone have an idea what could be causing this problem?

Roger

⋅ Categories: Drupal 4.7.x

Comments

Nick Lewis’s picture

Nick Lewis commented

Clear out IE's cache. IE6's cache is almost as cranky as its box model.

If that doesn't work, you might want to make sure you don' have any misbehaving javascript. Beyond that you're guess is as good as mine.

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"I'm not concerned about all hell breaking loose, but that a PART of hell will break loose... it'll be much harder to detect." - George Carlin
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--
"I'm not concerned about all hell breaking loose, but that a PART of hell will break loose... it'll be much harder to detect." - George Carlin
--
Personal: http://www.nicklewis.org
Work: http://www.zivtech.com

KSA213755’s picture

KSA213755 commented

Thanks Nick. I tried clearing the cache in IE6, but that didn't help. I don't know how to check for "misbehaving javascript." I've tried accessing the site from both my laptop and my desktop. Right now I don't know if it's a problem with the website or a problem with my computers.

Roger

ryivhnn’s picture

ryivhnn commented

Seems fine in Safari, so I don't think it's the website. Have you checked for errors on the server's error log?

I don't think it's an issue with the website if I can see it and you can see it on Firefox. If you have anyone close by with IE ask them if it's bugging out for them, that way you can ascertain whether it's just your computer or a browser problem in general?

I'm on a mac so I have no idea how to check for misbehaving js on IE either.

Hopefully it will fix itself as some things do :)

works at bekandloz | plays at technonaturalist

Cerel’s picture

Cerel commented

I just checked with my IE and i got the exact same problem, so it's seems it's not your computers.

I can get to the homepage, but not the other pages.

However i managed to get to the other pages by manually rewriting some links.
It seems the problems lies between IE and the "clean urls", as if you try to go to http://www.latin-mass.org/spd/?q=community_news , or http://www.latin-mass.org/spd/?q=about in IE it works. But if you try http://www.latin-mass.org/spd/about it doesn't...

A temporary "fix" would be to disable the clean urls, but it's not realy a fix, you avoid the problem without solving it.

If you have some time to spend, you can try to look at the headers sent by IE to the server, then compare them to those that Firefox send. You may find what's wrong. Looking at apache logs, may give you some bits of info too.

drupal777’s picture

drupal777 commented

My IE 6 tab from within Firefox displays just fine as does IE 6 on my computer.

desm0n’s picture

desm0n commented

Yes looks fine here also.

KSA213755’s picture

KSA213755 commented

I went to bed last night hoping things would be better in the morning, and fortunately the IE problem seems to have resolved itself. I would like to thanks to all those who checked it out. Cerel, thanks for checking from the clean url's angle. Since the problem appears to have been with the website, I'm wondering if the web server was having some problem serving up clean url's to IE. The site is on a shared hosting account, but I've never experienced any problems with the service in the past.

Roger

jenkins-1’s picture

jenkins-1 commented

I recently had the same exact issue with two drupal sites after my host company re-booted their servers and made some adjustments to Apache - upon submission of a trouble ticket they fixed the issue and told me:

"The problem was caused by apache handlers in the server configuration"

Hope this helps.

KSA213755’s picture

KSA213755 commented

Thanks for that information. I experienced that problem right about the same time as I started having file permissions problems. The permissions problems were caused by PHPSUEXEC having been installed on the server. If the servers had to be rebooted to install PHPSUEXEC, then what you've shared above could explain the reason for the temporary IE problem.

Roger