Currently media mover puts the video onto brightcove fine, and can populate an emfield well, but there's a weird intermediary period where the embed is set up, but brightcove hasn't finished processing the video. This can be a little while for large videos. How can we prevent a user-experience where people think their video is broken?

Comments

aaron’s picture

Status: Active » Needs work

OK, I've started working on this today. I have a framework in place, modeled after existing functionality with Media: YouTube (but hopefully cleaner from learning experiences).

It doesn't work yet; I still have to tie it into Echove. Hopefully will have it done tomorrow, Friday at the latest.

Basically, we'll display an admin-configurable message in place of the video if it's not yet available. That's pretty much all we can really do, considering that it simply takes time for a video to be processed. Hopefully, Brightcove gives helpful status messages as well (for instance if a file was not able to be transcoded); if not, we'll lean on them... ;)

aaron’s picture

Status: Needs work » Fixed

ok, this is fixed and committed to the dev branch!

Status: Fixed » Closed (fixed)

Automatically closed -- issue fixed for 2 weeks with no activity.

  • Commit 7b8e274 on 6.x-1.x, 6.x-2.x, 7.x-2.x by aaron:
    #786768 by aaron: Add framework for displaying video unavailability...
  • Commit 9ada77e on 6.x-1.x, 6.x-2.x, 7.x-2.x by aaron:
    #786768 by aaron: Add availability status from Brightcove.
    
    
  • Commit 118be0a on 6.x-1.x, 6.x-2.x, 7.x-2.x by aaron:
    #786768 by aaron: Add video unavailability status message.