I've created a webform to survey customer satisfaction with 2 grid components. The second one is showing every results as it should in both reports and e-mails. However, the first one is consistantly NOT showing the results of question #4 in e-mails and question #6 in reports.

Here are the info of my setup (it's in french but shouldn't be a issue):

label: Quelle est votre évaluation sur

options:
1|1
2|2
3|3
4|4
5|5
6|6
7|7
8|8
9|9
10|10
N/A|N/A

questions:
la QUALITÉ de nos services
la COMPÉTENCE du personnel assigné au mandat
la DISPONIBILITÉ du personnel assigné au mandat
l'ATTENTION apportée à satisfaire vos exigences
la VALEUR attribuable à nos services
votre satisfaction GLOBALE relative à notre service

Any suggestions?

Comments

quicksketch’s picture

quicksketch
he/him
CreditAttribution: quicksketch commented

Grid components are a bit hacky in the 2.x branch, it may be that simply the single quote in "l'ATTENTION" may be causing problems (similar to #354240: Answers in select fields not accepted if questions contain apostrophe AND the field accepts multiple answers). I'd suggest giving the 3.x version a try (it's quite stable, but please make a database backup, downgrading is not possible), and see if that fixes the problem

binowa’s picture

binowa CreditAttribution: binowa commented
Status: Active » Closed (fixed)

PROBLEM SOLVED THANK YOU!

I've decided to rephrase the question to get rid of the apostrophe and give it a shot before switching to 3.x. It resolved both problems. I still can't figure why the apostrophe from question #4 was interferring with the result of question #6 in e-mails only. I guess I'll need php skills to understand.

Thanks again!