jobtrack 6.x-1.6-rc1

Git tag 6.x-1.6-rc1
New features
Bug fixes

Primarily a brown-paper-bag release, so that the 'extra' field in the 'jobtrack_client' table is created on initial module installation.

The Client field in the ticket status bar is hidden if the user only has access to one client.

Also, replaced the 'only view own tickets' permission with 'view other users tickets' permission, and the 'hide ticket status bar' permission with 'view ticket status bar' permission. Per the INSTALL.txt:

Users with "view other users tickets" permissions can view all tickets for any client that they have "access CLIENT NAME tickets" permissions. Users that do not have this permission can only view tickets that they themselves have created. Users with "administer jobtrack", "edit any ticket" and/or "delete any ticket" permissions can always "view other users tickets" whether or not they are explicitly granted this permission.
NOTE: This permission is new and changes the default behavior found in JobTrack 1.5 and earlier where by default users could see all tickets for any client they had access to.

jobtrack 6.x-1.5

Git tag 6.x-1.5
New features
Bug fixes

Highlights:

  • Improved helpdesk support. Finer control over permissions and ticket display.
  • Improved performance for sites with large numbers of users through the use of autocomplete textfields.
  • Numerous bugfixes.

Features:

jobtrack 6.x-1.4

Git tag 6.x-1.4
New features
Bug fixes

New features:

  • #418820: implemented an advanced search form allowing users and admins to limit their search by client, ticket state and ticket priority
  • #395170: new permission, 'only view own tickets', allows creation of "clients" in which all member users can only see their own tickets
  • #422338: add 'id' column to ticket listing to allow users to easily reference ticket numbers
  • #406494: allow users viewing their own account to view their own tickets

Bug fixes:

jobtrack 6.x-1.3

Git tag 6.x-1.3
New features
Bug fixes

New features:

  • feature #375553: provide altenative path for downloading mail in addition to via Drupal's standard cron hook
  • feature #382442: provide optional global mailfrom address
  • feature #400114: suggest "active" state when user updates "new" ticket
  • feature #402918: introduce new permissions: 'can assign tickets to other users' and 'can subscribe other users to notifications'
  • feature #406494: add 'create new ticket' link to user's page (patch thanks to James Sansbury, aka q0rban)
  • feature #403112: provide custom search tab for jobtrack tickets, limiting search to only tickets user has access to; provide option to filter jobtrack tickets out of content search results; provide option to override the theme and/or block search form to search tickets instead of all content.

jobtrack 6.x-1.2

Git tag 6.x-1.2
New features
Bug fixes

New features:

  • feature #375688: make inbound email integration optional. Jobtrack can now be used simplify to track tickets online, without the ability to create and update tickets via email.

Bugs:

  • bug #375347: Properly load load the server_username when editing client -- it was getting lost on each edit.

jobtrack 6.x-1.1

Git tag 6.x-1.1
Bug fixes

A bug fix release. Be sure to run update.php after installing.

Bug fixes:

  • Rebuild menu when new clients are added.
  • Increase the size of the message_id field so we don't accidentally truncate long message_ids.

jobtrack 6.x-1.0

Git tag 6.x-1.0
New features
Bug fixes

A simple helpdesk ticketing system with email integration.

jobtrack 6.x-1.0-beta3

Git tag 6.x-1.0-beta3
New features
Bug fixes

Features:
- feature: track message_id when updating tickets via email. This allows us to update the proper ticket even if the [tkt:#] is not set in the subject.
- feature: if top posting a reply to a ticket, strip the ticket text so ticket updates don't get cluttered with multiple quoted tickets.
- allow '*' domain as wildcard
- display additional debug information if attempt to download mail fails

jobtrack 6.x-1.0-beta2

Git tag 6.x-1.0-beta2
New features
Bug fixes

New features:

  • allow users with 'administer jobtrack' permission to view all client's tickets
  • allow manual suppression of ticket notifications
  • when managing multiple clients, jobtrack remembers last visited client and auto-populates where appropriate
  • provide classes tomake it possible to theme ticket overviews based on state and priority
  • truncate long fields in ticket overview
  • list "Reported by" and "Assigned to" in ticket overview

Bug fixes:

jobtrack 6.x-1.0-beta1

Git tag 6.x-1.0-beta1
New features
Bug fixes

A simple helpdesk ticketing system.

jobtrack 6.x-1.x-dev

Git branch 6.x-1.x
New features

6.x development release of the jobtrack module.

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