Last updated 30 October 2013.

If you want to find a solution for an error or report an error you found, you must search the issue queue of the project (e.g. module or theme).

This page explains how to efficiently search the issue queue.

Searching issues with the basic search form

You enter the issue queue on the project's main page. Below you find a description of all the fields in the search form. If you are just looking for information about an error the fields "Search for" and "status" will be sufficient.

Search for

In the field "Search for" you can enter a keyword to search for. If Drupal returns an error message then it is a good idea to copy that error message here. Sometimes it is hard to describe the problem you are encountering. In that case use fewer keywords and browse through the search results to find the required information. Try also using keyword combinations: e.g. blank screen might be called blank page in some issue reports and forum discussions.

Status

By default only open issues are being searched for. The problem you are encountering may already have been solved so it may be useful to set this field to "Any" so that.

Priority

For module developers it can be useful to narrow down the results by selecting the issue priority.

Category

The Category field will help you differentiate between bugs and feature requests.

Version

You can prevent finding out-of-date information by choosing the main version (5, 6 or 7) of the project.

Component

The Component field will help you differentiate between issues in e.g. code or documentation.

Searching issues with the advanced search form

By choosing "Advanced search" on top of the issue queue you will be provided with a more elaborate search form. Most prominent are the extra fields that allow you to search for people that were involved in the issue.

Find above the description of the more general search fields.

Assigned

Use the field "Assigned" to filter on the user that the issue is assigned to.

Submitted by

Use the field "Submitted by" to filter on the user that reported the issue.

Participant

Use the field "Participants" to filter on the users that reported the issue, commented on the issue or that the issue is assigned to.

Issue tags

For custom categorisation of issues, issue tags are being used. Use the field "Issue tags" to filter on those tags.

Searching issues with the main Drupal search form

You can quickly search for issues using drupal.org's main search form. Select "Forum and issues" under "Refine your search". The results will be presented as default Drupal search results, but Forum topics can be distinguished from Issues because the content type is mentioned in the result.

If you cannot find the problem in the issue queue try searching the forums on drupal.org. You may find forum discussions that link to existing issues. Vague errors, such as blank screens, can have many causes. The forum topics tend to step through the diagnostic steps to take before reporting an issue.

Searching issues with Google

It may also be useful to search drupal.org via Google. Especially if you can search for a specific error message Google will provide you with a quick way to find a solution.

More information