By GerhardG on

I tried to update to Drupal 8.3.1:

1. Uploaded and extracted update file
2. Deleted core folder in public_html
3. Moved new core folder to public_html
4. Moved files of new vendor folder to existing vendor folder in public_html
5. Moved root files of update to root of public_html

(I used "move" function in cPanel File Manager.)

When I then try to do an update, I get following message:
page isn’t working - (sitename) currently unable to handle this request.

(I found an article in a forum that says that I must change the PHP version to at least 5.5+. Mine is PHP 5.6)

So I moved back my core and root files of an older version (Drupal 8.2.7) and got back to my website.

Any ideas?
Thanks
Regards, Gerhard

Comments

fkelly12054@gmail.com’s picture

fkelly12054@gmail.com commented

Did you by any chance over-write the .htaccess in your "old" directory with one that came from the new distribution? If the "new" one is not customized it can cause problems, I think.

mmjvb’s picture

mmjvb commented

instead of doing your own thing because you think it is the same!
For core,vendor and the files the same thing needs to be done: you remove the original, replace it with the updated. For the files you need to apply your customisations if needed.

ulandreman’s picture

ulandreman commented

Did you ever get your problem solved?

I am in the same predicament.  I updated to 8.6.4 from 8.5.6 and am getting the same error messages, i.e., 

This page isn’t working

www.lexhamarts.org is currently unable to handle this request.

HTTP ERROR 500