Hello!

Recently I migrated a Drupal 8 website with the YAML form module from my cPanel host to a GoDaddy cPanel host. I did extensive testing for the YAML form on the development server previous to migration. The YAML form module worked flawlessly on my dev server.

Now, for some reason after I migrated over to the new host, the YAML form will not send e-mails to the specified e-mail address in the e-mail handler tab. It was working before the migration, however now it's not. It still stores all the data just fine without any problems, but the e-mails aren't being sent for some reason.

I know that the server can send e-mails because I receive the "New Releases for Drupal" e-mails from the new server just fine (which, as of today, I've updated everything to the latest version, including YAML form).

What would be the best approach to getting these e-mail deliveries to work? Is there a setting that I'm missing somewhere?

Thank you!

Comments

Robgeek created an issue. See original summary.

jrockowitz’s picture

Project: YAML Form » Webform
Version: 8.x-1.x-dev » 8.x-5.x-dev

Seems very odd that update notifications are working and not webforms.

A few initial questions...

  • Have made sure that Webform email is not be marked as SPAM.
  • Did you check the status report?
  • Did you check the error logs?
  • Are you sending HTML or plain text email?
  • Are the Contact module's emails working?

Some possible solutions/tests...

  • Test a webform using the site's email as the to and form. This should mirror the update notification email.
  • Try using SwiftMail or SMTP mail.
jrockowitz’s picture

Status: Active » Postponed (maintainer needs more info)
jrockowitz’s picture

Status: Postponed (maintainer needs more info) » Closed (cannot reproduce)

Please reopen when you can provide more information.