Support for Drupal 7 is ending on 5 January 2025—it’s time to migrate to Drupal 10! Learn about the many benefits of Drupal 10 and find migration tools in our resource center.
While regular sales seem to work fine, whenever I try to refund a product I get a "Communications Error" from the terminal. Might be an issue with the terminal setup, but may be worth looking into.
Heres the request and response.
Request:
<TRANS><REQUEST_TYPE>00</REQUEST_TYPE><ACTION_TYPE>10</ACTION_TYPE><CLIENT>#########</CLIENT><LOCATION>0000</LOCATION><REGISTER>1</REGISTER><CASHIER>1</CASHIER><REQ_TRANS_ID>276334</REQ_TRANS_ID><AMOUNT>2420</AMOUNT></TRANS>
Response:
<TRANS><PAYLinqTransId>1635713453416</PAYLinqTransId><reqtransid>276334</reqtransid><CheckNumber>276334</CheckNumber><TransRespCode>11</TransRespCode><TransRespMsg>Communication Error</TransRespMsg><CardNo></CardNo><CardTypeUsed></CardTypeUsed><InvoiceNumber></InvoiceNumber><ProviderTransID></ProviderTransID><CardBalance></CardBalance><CardExpDate></CardExpDate><ProcessedAmount></ProcessedAmount><cardentrymode></cardentrymode><CardCode>UNKNOWN</CardCode><MerchantReceipt></MerchantReceipt><CustomerReceipt></CustomerReceipt><ServerNumber>1</ServerNumber><TipAmt></TipAmt><Signature></Signature><MimeType></MimeType><EmvName></EmvName><EmvAid></EmvAid><EmvTvr></EmvTvr><EmvTsi></EmvTsi><Trace></Trace><MEndorse></MEndorse><CEndorse></CEndorse><Header></Header><Footer></Footer><Account></Account><CustLang></CustLang><Token></Token><TokenExp></TokenExp><TransactionCode></TransactionCode><SurCharge></SurCharge><SignatureReq></SignatureReq><CvmResult></CvmResult><CustomerReference></CustomerReference><DebitRRN></DebitRRN><DeviceID></DeviceID><TableNumber></TableNumber><TransactionStatus></TransactionStatus><TerminalReference></TerminalReference><HostResponseMsg></HostResponseMsg><HostResponseCode></HostResponseCode><BatchNo></BatchNo><TerminalID></TerminalID><MerchantID></MerchantID><CustomerName></CustomerName><CustomerCardDescription></CustomerCardDescription></TRANS>
Comments
Comment #2
travis-bradbury CreditAttribution: travis-bradbury at Acro Commerce commentedUnable to replicate this issue. Perhaps it was an issue with the payment processor's sandbox at the time.