I dont' understand what kind of support you want exactly, the site should know its own domain even if it is behind a reverse proxy. Also, most likely your problem is actually with a specific translator.
CreditAttribution: miro_dietiker at MD Systems GmbH commented
If your instance is inaccessible by the service translator, there's an easy fix:
All our reference translators implement a "Pull translations" button that actively checks the provider.
Some even have a cron task that can periodically check.
Comments
Comment #2
BerdirI dont' understand what kind of support you want exactly, the site should know its own domain even if it is behind a reverse proxy. Also, most likely your problem is actually with a specific translator.
Comment #3
miro_dietikerIf your instance is inaccessible by the service translator, there's an easy fix:
All our reference translators implement a "Pull translations" button that actively checks the provider.
Some even have a cron task that can periodically check.