By mdinardo on

Hi all,

I just went to update Drupal 7.5 to 7.51 and fortunately the update worked. Unfortunately our site is now locked in maintenance mode and I was logged out of the system and cannot get back in as an admin or anything on the site for that matter.

We tried to do a site rewind to go back to our original settings before the update but still no luck. We also tried using /user and also /?q=user but this doesn't work either. Does anyone have any suggestions of what else we should try? We can't access the site at all and it seems to be stuck in a weird loading mode.

Thanks!

⋅ Categories: Drupal 7.x

Comments

dca123’s picture

dca123 commented

Can you access the the database via phpMyAdmin? (if using MySQL). If so you can try http://rdksoftware.com/node/286

If www.example.com/?=user does not work there may be other issues, though

mdinardo’s picture

mdinardo commented

Hi dca123. So we logged into phpMyAdmin and we were able to go into our file manager and we manually entered the code $conf['maintenance_mode'] = 0; and that seemed to fix the problem. However this appears to be a temporary fix because once we remove the code the same issue persists. We are unable to properly use our maintenance mode function on our site. Any additional suggestions on how I may troubleshoot this issue? Is there just a bug that hasn't been ironed out with Drupal 7.51?

Thank you for your time.

Molly

dca123’s picture

dca123 commented

You can try clearing all caches in drupal. Also clear out the sessions table.
You can also run this query.

DELETE FROM cache WHERE cid = 'variables';

As well, clear your browser cache for the site.

http://drupal.stackexchange.com/questions/100771/drupal-7-how-to-turn-of...

neerajsingh’s picture

neerajsingh
Primary language English
Location IN 🇮🇳
commented

use Drush command to put site back to online mode:

drush vset maintenance_mode 0