Support for Drupal 7 is ending on 5 January 2025—it’s time to migrate to Drupal 10! Learn about the many benefits of Drupal 10 and find migration tools in our resource center.Customer email gave back error.
Looks like if I want to identify a customer and put their email in the field I need to click on a dropdown.
This whole process seems super weird. Why am I putting in an email? Why do I need to click a dropdown? When should I be putting in their email? Etc.
Consider handing this over to a UX person to see if they can rework this part of the tool? A-Aron might be able to help?
| Comment | File | Size | Author |
|---|---|---|---|
| #8 | customer_email_error-2746747-7.patch | 1.43 KB | dylf |
| #2 | pos_screen.png | 51.99 KB | kfitz |
| User Email Error.JPG | 76.11 KB | snetzlaw | |
Comments
Comment #2
kfitz CreditAttribution: kfitz at Acro Commerce commentedI think this has been resolved in the most recent update. The input field for the email address now has accompanying verbiage to clarify it's purpose.
Comment #3
smccabe CreditAttribution: smccabe as a volunteer and at Acro Commerce commentedsnetzlaw, can you confirm that this is what you meant or if there is still an outstanding problem.
Comment #4
snetzlaw CreditAttribution: snetzlaw as a volunteer and at Acro Commerce commentedMy issue was two part.
The error message looks to be fixed when testing out the module today. A+
The UX issue of the customer field could still use work.
Right now we have a field called CUSTOMER and one called PHONE NUMBER.
It appears that in the CUSTOMER text field is where you can enter an email or a phone number to look up a customer.
Perhaps name this CUSTOMER LOOKUP or CUSTOMER SEARCH. The text tip could then just be 'email or phone number.'
Whats PHONE NUMBER for? Is it a look up? Is it receipt related? Are we just stoked for Phone numbers?
I assume its to pair the phone number to an account but this is obvious to a business or user.
Comment #5
smccabe CreditAttribution: smccabe as a volunteer and at Acro Commerce commentedComment #6
dylf CreditAttribution: dylf commentedComment #7
dylf CreditAttribution: dylf commentedComment #8
dylf CreditAttribution: dylf commentedtotally uploaded wrong patch
Comment #10
smccabe CreditAttribution: smccabe as a volunteer and at Acro Commerce commented