Hi,
I've inherited a D7 site using UC 3.8 and the client wants UPS Shipping quotes. I have this set up, where I am running into difficulty is each Product has multiple weight options, you can choose 8oz, 16 oz, 1 Gal etc.
So in the 'Product Information' pane on the node edit page how can I give accurate quotes as to the weight, size and maximum package quantities if these are dependent on the users selection? I end up having quotes that are way too high or too low.

Thanks, any help would be greatly appreciated.

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michaelmcqueen created an issue. See original summary.

TR’s picture

Status: Active » Fixed

Well first let's get the terminology straight. "8oz, 16 oz, 1 Gal" are all options for a product attribute that, from your image, I see you've called "Selection". The terminology is important because when you know what it's called, you can more easily find where it's configured.

Product attribute options can be modified at /node/%nid/edit/options, where %nid is the product id. It's here where you can edit the price adjustment for each of your options, as well as edit the WEIGHT adjustment for each of your options. The help text on that page explains how to use the weight adjustment box to give each option a different weight.

michaelmcqueen’s picture

Thanks TR. So we had the weight options all configured correctly, I guess my question is is there a way to configure the Shipping Information fields of 'Maximum Package Quantities' and the Package Dimensions field to be specific to the chosen Option, so when someone chooses an Option, of say 1 gal that will have different package settings than the 8oz. It seems like those fields are global for the product regardless of the option, is that correct?
Thanks for your help.

TR’s picture

Product dimensions do not affect the quote.

Package quantities only affect the number of packages created, and only in very narrow use cases. If you ship all your products separately in un-mixed case lots (i.e. every product in a package is identical) then using "each in own" shipping, which uses the package quantity setting, may give you a better estimate of the shipping cost. Package quantities are set at the product level and don't differ per option. But because UPS shipping costs are primarily based on weight, if you quote 1 package with all your products vs. N packages (1 per case), the shipping cost should be close for the entire order.

And remember that shipping quotes are NOT meant to, and are not able to, figure out the exact cost of shipping an order - that can only be calculated accurately after the order has been packed and weighed and measured. Shipping quotes are intended to calculate how much you should charge your customer for shipping. These two things have little connection. Understanding this difference is key to meeting your client's needs.

Status: Fixed » Closed (fixed)

Automatically closed - issue fixed for 2 weeks with no activity.