My Total Room Capacity is 152.
In January month for the date between 6-10th January, 2015.

I Booked 100 Rooms in Order#547.
Then again I Booked 52 Rooms in Order #548.

Now Unfortunately I had to cancel my Order #547.
And Now I want to Book 90 Rooms for given time period.
But Rooms are showing not available.

It looks like My Order is canceled but Rooms are still booked.

Please Help.

Thanks in advance.

Comments

bhavikg created an issue. See original summary.

sbtruitt’s picture

This situation exists even if the order is not completed. If you create a shopping cart and cancel, the cart remains in existence and the rooms selected are not available for potential paying customers. Please help if you can.

acrollet’s picture

Status: Active » Postponed

@sbtruitt: please check your rooms settings for cart expiration time and cart availability settings, and ensure that cron is running regularly on your site.

@bhavikg: I need to do more research but I believe that there is no provision at this time for automatically cancelling associated bookings when a commerce order is cancelled, that is a manual process.