Fresh Install - Errors [#2595141]

I have been trying for 3 or 4 days to get Open Atrium installed. I have an IIS 8 server (Server 2012 R2) with PHP 5.4 (and 5.5 if needed) configured. I can unzip the openatrium-7.x-2.45-core.zip file to the proper directory just fine. I have two issues:

1) If I choose "Quick Installation", everything goes through but the final step (asking for email address, username, password, etc.) has no CSS on it at all. It looks like a website straight from the early 1990s (no background color, basic font, etc.). I can fill that in and move to the next step. When I go to visit my site, the same "no style" problem appears with errors and links don't work. I've attached a file with the errors that appear.

2) If I choose "Standard Installation", I get to the "Install Profile" step, it gets to about step 76 of 154 and stops. The following error is shown (path removed for readability):

The installation has encountered an error.
Please continue to the error page

An AJAX HTTP error occurred. HTTP Result Code: 500 Debugging information follows. Path: StatusText: Internal Server Error ResponseText:

If I continue to the error page, it just tries to move to the next step and then the site won't load (obviously the install is incomplete).

I have set the max_allowed_packet in MySQL to 1024M, the max execution time to 3000, and the memory limit to to 1024M (well over the required minimums).

Is there anything I'm doing incorrectly or that I should try next?

Comment	File	Size	Author
	errors.txt	17.19 KB	street9009

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Comments

Comment #1

16 October 2015 at 20:25

street9009 created an issue. See original summary.

Comment #2

dpoletto CreditAttribution: dpoletto commented 16 October 2015 at 21:35

Couldn't be simply an issue with your temporary files (temp folder access rights granted to web server)?

Comment #3

Argus CreditAttribution: Argus as a volunteer commented 18 October 2015 at 00:54

Did you search through the issues about ajax 500 errors?

The only thing you are doing incorrectly is trying to install Open Atrium locally on a Windows server. ^^ I'm sure it is possible, but there is not much support available because not many people use that environment. Can you install a regular Drupal installation on your server? If you can, try to up the requirements by installing a Panopoly distro. If that is successful try Open Atrium.

If you are serious about using Open Atrium, I would NOT recommend installing it on a Windows server unless you have an experienced team behind you to support you. When you have your installation going, you will want to tweak it. You will have to be able to catch any changes and additions into Features. You will have to be able to use Drush, and do regular updates. To safely do all this you will need a development and testing installation, and you should be able to push any changes to your live installation.

In case you are just curious about Open Atrium, use Pantheon and install it in 10 minutes or less without any problems.

Comment #4

nmatouka CreditAttribution: nmatouka commented 30 October 2015 at 01:26

I have experienced the same problems. Have been unable to remedy on Fedora, Ubuntu, Pantheon, and Acquia. I tried multiple different ways on Pantheon and Acquia. Both of them are set up to test out the service, so I assume they have the server settings figured out.

Comment #5

Argus CreditAttribution: Argus as a volunteer commented 30 October 2015 at 01:36

For Pantheon just follow https://dashboard.getpantheon.com/products/openatrium2/spinup and choose "Quick installation". I have never seen any errors there.