I'm having trouble with a webform I'm building. It's a big webform. It has a lot of contents and a lot of conditions, and I still need to add more. When I try to add a condition and click save I'm brought to a white screen on chrome. If I do the same process on Internet explorer, I'm brought to page with the HTTP 500 Internal Server Error.

My site is a localhost. I'm using Bitnami WAMP stack to run my site.

I've cleared the cache on my site and cleared cache_update on phpmyadmin (not sure if that was going to help)

I would really appreciate any help I can get for this situation. If you need any more information, I'll do my best to get it right away.

Comments

DanChadwick’s picture

Category: Bug report » Support request
Status: Active » Fixed

The 7.x-3.x branch receives only critical fixes. If you can upgrade, try the latest 7.x-4.x stable release. It may or may not help.

Check your php log to see the source of the 500 error. You may be out of time, memory, or input cars.

gel7827’s picture

I upgraded to 7.x-4.x. Yet I'm still seeing this problem.

I checked my php.ini and I increased my resource limits (input vars, execute time, etc) and no go either

DanChadwick’s picture

Version: 7.x-3.8 » 7.x-4.x-dev
Issue tags: -conditional webform, -white screen, -not saved

You're going to have to debug what the issue is. You have the failing environment, so only you (or some developer that you hire) can figure out what resource or other limit you are running out of. I would start by seeing what is in the logs about the 500 error. There is simply no way that someone else can debug this, and certainly not with the amount of detailed information that you've provided.

DanChadwick’s picture

Priority: Major » Normal

Status: Fixed » Closed (fixed)

Automatically closed - issue fixed for 2 weeks with no activity.