Theme stopped being responsive after update

By resolutionshow on 29 Jul 2015 at 16:30 UTC

I installed the system update SA-CORE-2015-002 a few weeks ago and then when the website is viewed on mobile devices it isn't responsive any more. Does anyone know the reason and the solution to this?
Sorry I'm still new to Drupal and the theme was designed by a web designer.
The link to the website is http://www.newyearsresolutionshow.com
Thanks!

Comments

No. Guessing, it is using a

John_B commented 29 July 2015 at 17:47

No. Guessing, it is using a core theme and was responsive because someone had modified that core theme. As expected, all changes to core themes are overwritten during an update. If it is not using a core theme, my guess is clearly wrong.

Digit Professionals specialising in Drupal, WordPress & CiviCRM support for publishers in non-profit and related sectors

Thanks!

resolutionshow commented 30 July 2015 at 14:17

Thanks!
I don't think it's a drupal core them though. The theme was designed by a web designer especially for the website.

It helps if you mention the

nevets commented 29 July 2015 at 19:35

It helps if you mention the theme? A link to the website could also be useful.

Have you run update.php?

Have you tried clearing cache?

Thanks!

resolutionshow commented 30 July 2015 at 14:14

Thanks!
The theme was designed by a web designer especially for the website.
The link to the website is http://www.newyearsresolutionshow.com
I did run update.php after copying the new release files into my directory

It's responsive for me. Are

Jaypan commented 30 July 2015 at 14:56

It's responsive for me. Are you maybe looking at it in IE?

Its also responsive for me.

nevets commented 30 July 2015 at 15:43

Its also responsive for me. Have you tried clearing your browsers cache?

Thanks - but doesn't seem to work in iOS

resolutionshow commented 31 July 2015 at 12:35

Thanks so much for checking for me. What phones are you guys using, if you don't mind me asking?

We've tried it on 3 different iPhones - 4, 5 and 6 - and cannot get it to render responsively. It works in Google's emulators just not on the handsets.

Thanks for any other insight / help you can offer.

Youe theme is missing the

John_B commented 31 July 2015 at 13:03

Your theme is missing the viewport tag. It is difficult to see how this could have been caused by update, unless there was some module adding it which had bee incorrectly left in the modules/ folder (should be in sites/all/modules/ for most sites).

Digit Professionals specialising in Drupal, WordPress & CiviCRM support for publishers in non-profit and related sectors