Allow inherited users to be notified [#2520408]

Hi,

I managed users with oa groups. To describe my use case, I would need a Space "SiteSpace", a Group "SiteMembers", and a user "UserA".

It has the following settings: UserA is added to the SiteMembers. SiteMembers has been added to SiteSpace.

Now Admin of SiteSpace create a content. The Admin would like to add the UserA to be in the notification list. In the notification panel, Admin CANNOT add UserA because the search result is "No matches found". Should the correct behavior is that the user can be added to the notification list?

Comments

Comment #1

mpotter CreditAttribution: mpotter commented 2 July 2015 at 13:02

Category:

Support request

» Feature request

Currently, only direct members of a space can be added to the notifications. There is another issue in here somewhere with a feature request to notify inherited users.

The workaround for now is to add the user to a Team within SiteSpace and then notify the team.

(If somebody finds the other issue about notifying inherited users we can mark this as a dup)

Comment #2

dpoletto CreditAttribution: dpoletto commented 2 July 2015 at 18:14

Maybe something that showed up explicitly with this comment?

The Issue was a general one about "the main use of groups" by @bailey86.

It's incredible, I re-discovered this problem today.

I'll try the Team way @mpotter proposed to see if grouping user in Teams (teams with same members of groups) will let me to send notifications en-block as I tried (unsuccessfully) using Open Atrium Groups.

Comment #3

mpotter CreditAttribution: mpotter commented 2 July 2015 at 18:48

Title:

Single user in a group that added to Space CANNOT be notified?

» Allow inherited users to be notified

Yeah, I think that's the issue I remembered. It was too general, so I'm renaming this issue so it doesn't get lost as a feature request.

Comment #4

mpotter CreditAttribution: mpotter commented 2 July 2015 at 18:51

And yes, notifying the Group doesn't work because Atrium only notifies people in the Group who are also members of the space. Remember that Groups are used for Access Control and are typically a large number of people (everybody in my company, all faculty, all students, all program managers, etc). So you generally do *not* want to send notifications to inherited users.

Direct users are active participants in the space and those are the ones to typically notify. But I agree that a way to add a specific inherited user would be useful.

I think Teams will work because I seem to remember we allow inherited members to be added to a Team. Hopefully the logic the only sends the notifications to members is only filtering Groups and not also Teams. So let me know if Teams also don't get around this issue.

Comment #5

dpoletto CreditAttribution: dpoletto commented 5 July 2015 at 15:09

Hi Mike, grouping users in Team and using it to send them e-Mail notification works so it looks like this is a workaround. Would be great to be able to use also Groups for that.