When trying to backup the Entire Site (code, files & DB) to nodesquirrel manually my browser just loads for about 30 seconds and then refreshes. No error messages on the site (or any message), no log messages and no backup to my nodesquirrel account. I have setup nodesquirrel on my site with my secret key and on the nodesquirrel tab it says nodesquirrel status: ready to backup.

I am hosted on Hot Drupal
PHP 5.3.29
PHP extensions Enabled
PHP memory limit 256M
Private File System
Drupal 7.37

Ideas?

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#4 Screen Shot 2015-06-12 at 12.35.21 PM.png323.01 KBjpshayes
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jpshayes’s picture

Issue summary: View changes
jpshayes’s picture

Title: nodesquirrel not backing up » nodesquirrel not backing up to paid nodesquirrel account
ronan’s picture

30 seconds sounds like it might be a php timeout. Can you check your ini settings to see what the max_execution_time value is for your environment? Can you try a smaller backup (say just the main DB or even just a few tables from that DB using 'advanced backup')?

jpshayes’s picture

The database alone backed up to nodesquirrel fine. Attached is a screenshot of my PHP configuration.

jpshayes’s picture

max_execution_time = 300

ronan’s picture

Well 300 seconds might not be enough for a larger set of files. Are you able to back up your entire site to a local destination (like the manual backups directory)? If so, how long does it take?

jpshayes’s picture

Yes, 1min 31sec.

I contacted the host and they are wondering if it is possible to run the backup outside of Drupal's cron?

ronan’s picture

If you have drush installed you can use the 'drush bb' command to run a backup with Backup and Migrate

R

couturier’s picture

Status: Active » Closed (outdated)